ShoreTel 420 - Page 15

Getting Started Answering Calls
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ShoreTel IP Phone 420 User Guide 13
Using the Speakerphone to Answer a Call
1. To answer a call, do one of the following:
 Press the button.
 If your automatic off-hook preference is configured to use the speaker, press the blinking
green call appearance button.
The LED in the button lights green.
2. To end the call, press the button again.
The button is no longer illuminated.
Using a Headset to Answer a Call
If you plan to use a headset to answer calls, use the ShoreTel Connect client to designate your
wireless or wired regular headset as your default auto off-hook preference.
1. To answer a call using the headset, do one of the following:
 If you use a wired headset, press the button.
 If you use a wireless headset, go off-hook with your headset.
 If your automatic off-hook preference is configured to use your headset, press the blinking
green call appearance button. (If you use a wireless headset, the phone then displays a
message prompting you to press the off-hook button on your headset.)
The LED in the button lights green.
2. To end the call, do one of the following:
 If you use a wired headset, press the button again.
 If you use a wireless headset, put your headset into the on-hook position.
The button is no longer illuminated.