ShoreTel 420 - Getting Started; Overview of the ShoreTel IP Phone 420; Call Appearance Buttons; Reducing Glare on the Phones Screen

CHAPTER
ShoreTel IP Phone 420 User Guide 5
1. Getting Started
This chapter provides an introduction to the ShoreTel IP Phone 420. It contains the following
information:
Overview of the ShoreTel IP Phone 420 ..................................................................... 7
Call Appearance Buttons ...................................................................................... 8
Reducing Glare on the Phone’s Screen ............................................................... 8
Adjusting the Display Contrast ............................................................................. 8
Assigning Your Extension to Your Phone.................................................................... 9
Provisioning a Phone in a ShoreTel Connect CLOUD System............................. 9
Logging in to the Voicemail System and Setting up Your Phone........................ 10
Changing Your Phone’s Time Zone........................................................................... 10
Operating Your Phone............................................................................................... 11
Placing Calls....................................................................................................... 11
Answering Calls.................................................................................................. 12
Adjusting the Ring and Listening Volume ........................................................... 14
Muting a Call....................................................................................................... 15
Guide to Status Icons ................................................................................................ 15
Using the Directory.................................................................................................... 16
Checking Call History................................................................................................ 17
Interacting with Calls ................................................................................................. 18
Placing a Call on Hold or off Hold....................................................................... 18
Diverting an Incoming Call to Voicemail or Another Number.............................. 18
Transferring a Call .............................................................................................. 19
Answering Additional Calls ................................................................................. 20
Parking and Unparking Calls .............................................................................. 20