Using Voicemail Replying to a Message
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ShoreTel 420 IP Phone User Guide 32
Replying to a Message
1. Log in to voicemail.
2. To listen to new messages, press 1.
3. After listening to the message you want to reply to, press 5.
4. Choose one of the following options:
To reply with a voice message, press 1.
To reply with a call back, press 2.
To reply to all with a voice message, press 3.
To return to the previous menu, press *.
Listening to Saved Messages
1. Log in to voicemail.
2. From the voicemail Main Menu, press 3.
To interact with saved messages, press any one of the options (except for option 2) described in
Interacting with New Messages on page 31.
Sending Messages from Voicemail
1. Log in to voicemail.
2. From the voicemail Main Menu, press 2.
3. Record the message and select one of the following options:
To cancel the message recording, press *.
To finish recording, press #.
To review the message, press 1.
To rerecord the message, press 2.
4. After you are satisfied with your recording, press # to finish recording.
5. At the prompt, enter the recipient’s extension.