CHAPTER
ShoreTel IP Phone 420 User Guide 22
2.
Using Advanced Features
This chapter provides instructions for using the advanced features of the ShoreTel IP Phone 420. It
contains the following information:
Making a Conference Call......................................................................................... 23
Using the Intercom .................................................................................................... 23
Changing Availability State and Forwarding.............................................................. 24
Changing a Phone’s Extension Assignment ............................................................. 25
Picking up the Night Bell ........................................................................................... 26
Changing a Hunt Group’s Status............................................................................... 26
Silently Monitoring a Call........................................................................................... 26
Silently Coaching in a Call ........................................................................................ 27