Using Voicemail Enabling or Disabling Automated Call Handling in Outlook
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ShoreTel 420 IP Phone User Guide 37
4. Press one of the following options:
To confirm removal of deleted messages, press 1.
To cancel removal of deleted messages, press *.
Enabling or Disabling Automated Call Handling in Outlook
1. Log in to voicemail.
2. From the voicemail Main Menu, press 7 to access mailbox options.
3. Press 9.
4. To enable or disable Outlook automated call handling, press 1.
Enabling or Disabling a Notification Profile
1. Log in to voicemail.
2. From the voicemail Main Menu, press 7 to access mailbox options.
3. Press 9.
4. Press 2.
5. Choose one of the following options:
Enter the number of the new notification profile.
To cancel, press #.
Changing the Workgroup Agent State
If a workgroup agent state is active on your phone, your phone displays an icon to indicate which state
is currently active. For the workgroup agent state icons and descriptions, see Tab le 1 on page 15.
1. Log in to voicemail.
2. From the voicemail Main Menu, press 7 to access mailbox options.
3. Press 9.
4. Press 3.
5. Chose one of the following options:
To log in, press 1.
To log out, press 2.
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