Clinitek Advantus Operator’s Guide 55
Troubleshooting
6 Troubleshooting
General Information
If an operational or analyzer problem occurs, an error number may display on
the analyzer screen with an explanation of the problem. This section of the
guide lists the various errors and messages, along with probable causes and
corrective actions. If the problem persists, record the error number being
displayed and contact your local technical service provider for assistance.
If you think Siemens Diagnostics Reagent Strips are causing the problem,
consult the product insert that comes with the reagent strips for troubleshooting
information.
If you turn the analyzer off, you must retest all samples in process when the
error occurs. The normal end-of-run reports for samples processed prior to the
error display when the analyzer is turned back on.
With some errors, the analyzer continues to run while the error displays. Select
Return to Ready/Run to return to the Ready/Run screen before attempting to
correct the error. If another error occurs while the previous error is being
displayed, the new error displays in its place.
Removing a Jammed Test Strip
Use this procedure if a strip becomes jammed under the readhead to the
extent that movement of the strips is prevented.
1. Select Stop Run to stop the run and return to the Ready/Run screen.
2. To determine the specimen(s) to retest, record the information provided on
the Results Error Report.
3. Turn analyzer power off.
4. Remove the push bar. Refer to Performing the Daily Cleaning‚ page 37.
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