Clinitek Advantus Operator’s Guide 57
Troubleshooting
Reinstalling the Fixed Platform
If you turn the analyzer off during a run, or at any screen other than the Ready/
Run screen, the moving table may not be in its lowest position. If you then
remove the fixed platform, the moving table is pulled out at the same time. You
cannot reinstall the fixed platform because the pins of the moving table are in
the way.
Use the following procedure to resolve this problem:
1. Turn analyzer power on.
2. Let the analyzer initialize.
An error displays because the fixed platform is not in place, but the moving
table is rotated into the correct position.
3. Turn analyzer power off.
4. Install the fixed platform. Refer to Performing the Daily Cleaning‚ page 37.
5. Turn analyzer power on.
Errors and Corrective Actions
Symptom Possible Cause Remedy
Changes made in
Setup are not
saved
You did not select
Return to Ready/
Run
after making
changes.
Always select
Return to Ready/Run
after making changes in Setup.
Display is blank No power 1. Listen for the fan.
2. If it is not running, turn analyzer
power off.
3. Check that the power cord is
firmly connected to the analyzer
and into a live AC electrical
outlet.
4. Turn analyzer power on.
Defective
analyzer
electronics
Contact your local technical support
provider.
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