108 RM400 C Models U24802-J-Z146-2-7600
8
Troubleshooting
4 mm and 8 mm cartridge tape drives
CD-ROM drive
Access LED does not
light up
Device not addressed
correctly
Use right device name
Defective drive Inform SNI Service
Problem Possible cause Recommended solution
Cannot read cartridge Defective cartridge Try another cartridge
Dirty read/write heads Clean heads
Wrong type of cartridge Use right type of cartridge
Incorrect data format Select correct data format
Wrong device driver Use proper device driver
Cannot write to
cartridge
Cartridge write-protected Disable write protection
Dirty read/write heads Clean heads
Wrong type of cartridge Use right type of cartridge
Incorrect data format Select correct data format
Wrong device driver Use proper device driver
Access LED does not
light up
Device not addressed
correctly
Use right device name
Defective drive Inform SNI Service
Table 5: Problems with the 4 mm and 8mm cartridge tape drives
Problem Possible cause Recommended solution
Cannot read CD-
ROM
CD-ROM dirty Clean CD-ROM
Accessing wrong drive Access right drive
CD-ROM wrongly
positioned in drive
Position CD-ROM properly in
drive
Access LED does not
light up
Device not addressed
correctly
Use right device name
Defective drive Inform SNI Service
Table 6: Problems with the CD-ROM drive
Problem Possible cause Recommended solution
Table 4: Problems with the quarter-inch cartridge tape drive