Settings SMA Solar Technology AG
70 SWebBox-BEN111033 User Manual
10.9 Notification in Case of Error
10.9.1 Notes on Notification in Case of Error
The Sunny WebBox can notify you by e-mail when an error event occurs. An Internet connection is
required for this feature. If your Sunny WebBox comes with a GSM modem, you can also be notified
via SMS. This allows you to react rapidly to failures in your PV plant and minimize downtime.
.
Sunny WebBox reports an error event after two intervals of data compression
If you have activated the error alarms, the Sunny WebBox will send error events via e-mail
and, if a GSM modem has been installed, via SMS. The Sunny WebBox reports error type
events, which persist twice as long as the time set for forming averages for data
compression (see section 9.6.1"Setting Data Compression" (page58)). For example, if
you have set that the Sunny WebBox always forms averages after 15 minutes, Sunny
WebBox reports error type events which persist for more than 30 minutes. The Sunny
WebBox does not send warning and disturbance type events per e-mail or SMS.
Additional costs for notification in case of error
Depending the selected communication type, additional costs may be incurred to you for
notification in case of error. Ask your service provider about possible additional costs.
Warning or fault event reports from the Sunny Portal
You can configure the Sunny Portal to send you reports on warning or fault events via
e-mail. The e-mails can be forwarded to a cell phone via an e-mail to SMS message service
provider. Sunny WebBox settings regarding enabled notification in the event of errors do
not affect the event reports you can configure in Sunny Portal.
Displaying Error, Warning and Disturbance Type Events via the user interface
The Sunny WebBox enters error, warning and disturbance type events in the event report,
and displays them via the user interface (see section 8.4"Displaying the Event Report"
(page49)).
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