Contact SMA Solar Technology AG
98 SWebBox-BEN111033 User Manual
18 Contact
If you have technical problems concerning our products, contact the SMA Serviceline. We need the
following information in order to provide you with the necessary assistance:
• Operating system of your computer
• Sunny WebBox software version
• Serial number and hardware version of your Sunny WebBox.
• Type of communication interface between Sunny WebBox and the inverters
• Type and serial numbers of the inverters connected to the plant.
• If you need to send in the Sunny WebBox, be sure to remove the SD card from the SD card slot
of the Sunny WebBox.
SMA Solar Technology AG
Sonnenallee 1
34266 Niestetal, Germany
www.SMA.de
SMA Serviceline
Inverters: +49 561 9522 1499
Communication: +49 561 9522 2499
Fax: +49 561 9522 4699
E-Mail: Serviceline@SMA.de
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