Service Functions SMA Solar Technology AG
76 SWebBox-BEN111033 User Manual
Resetting the Sunny WebBox via the User Interface
1. Log into the Sunny WebBox as an installer.
2. Select "WebBox > Info" on the user interface.
3. Select "Factory settings".
☑ A window containing a security question opens.
4. Click [Confirm].
☑ The Sunny WebBox is now reset to its factory settings and switches off the Web server.
5. If the "POWER" LED is green and all other LEDs are red, disconnect the plug-in power supply
from the power outlet.
6. Wait 15 seconds.
7. Reconnect the plug-in power supply to the power outlet.
☑ The Sunny WebBox will now start with the factory settings.
Resetting the Sunny WebBox via the Reset Button
Beginning with Sunny WebBox version E1, the hole for the Reset button is found on the rear panel of
the Sunny WebBox under the upper left foot.
Only press the reset button when the Sunny WebBox is switched on.
1. If the Sunny WebBox is mounted on a top-hat rail, remove it from the top-hat rail.
If the Sunny WebBox is mounted directly to a wall, push the Sunny WebBox upwards slightly
and remove the Sunny WebBox from the top hat rail.
Resetting specific Sunny WebBox settings.
Depending on how long you press the Reset button, the Sunny WebBox performs the
actions listed in the following table.
Time Action
1 − 5 seconds Resetting the passwords to the factory setting. All other settings
(event memory, network settings, modem settings, and portal
settings) will remain intact.
5 − 15 seconds Resetting the network settings to the factory setting. All other
settings (event memory, modem settings, portal settings and
passwords) will remain intact.
15 − 30 seconds Resets all settings (event memory, network settings, modem
settings, Sunny Portal settings and passwords) of the Sunny
WebBox to the default values. The Sunny WebBox deletes the
plant data and plant settings completely.
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