SMART Board GX User Manual

Chapter 6 Troubleshooting tools and apps
smarttech.com/kb/171744 73
Resolving issues with File Manager
Issue Solutions
You can’t open files using File
Manager.
l
Make sure an app is installed on the display that supports the file type you’re trying
to open.
You can’t read from or write to a
connected USB drive.
l
Connect the drive to the USB port for the display.
See Connecting USB drives and other peripherals on page42.
l
Make sure the USB drive is FAT formatted.
l
Make sure the USB drive isn’t encrypted or partitioned.
l
The USB drive is full. Delete files before copying more files onto it.
You can’t recover deleted files. Recovery of deleted files is not supported.

SMART Board GX Specifications

General

Aspect Ratio	16:9
Touch Points	20
Response Time	8 ms
Brightness	350 cd/m²
Display Size	75 inches
Resolution	4K UHD (3840 x 2160)
Connectivity	HDMI, USB, VGA
Display Type	LED
Viewing Angle	178°
Included Software	SMART Notebook