Chapter 4 Maintaining the display
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Cleaning and maintaining the display
Checking the display installation
Inspect the display installation frequently to ensure that the display remains securely installed.
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Check the mounting location for signs of damage or weakness that can occur over time.
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Check for loose screws, gaps, distortions, or other issues that could occur with the mounting
hardware.
If you find an issue, contact a trained installer.
Cleaning the screen
Follow these instructions to clean the screen without damaging its anti-glare coating or other product
components.
Caution
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Do not use permanent or dry-erase markers on the screen. If dry-erase markers are used on the
screen, remove the ink as soon as possible with a lint-free, non-abrasive cloth.
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Do not rub the screen with dense or rough material.
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Do not apply pressure to the screen.
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Do not use strong cleaning solutions or glass cleaners on the screen. They can damage or
discolor the screen.
To clean the screen
1. Turn off any connected computers.
2. Turn off the display.
3. Wipe the screen with a lint-free, non-abrasive cloth.
Note
You can also use a damp cloth with a drop of dish soap, or follow the instructions in the
knowledge base article, How to clean SMART Board surfaces and accessories.
Cleaning the touch sensors
The display uses infrared (IR) transmitters and sensors around the display’s perimeter between the
screen and the frame. Dust buildup on the protective plastic can impair touch performance. Inspect
these areas for dust, and clean them every week.
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