1. Serial Communication debug page
This page can be called in case of trouble with UPS communication.
[IP]/upsdebug.asp
To start the communication debug it is necessary to be logged as admin.
The complete trace can be saved as CSV le on local computer.
Don’t forget to disable the communication log before closing the page.
2. Email sending debug page
This page can be called in case of trouble sending email.
[IP]/mailDebug.html
Email error code list
CODE MEANING HOW TO SOLVE IT / WHAT TO DO
001 Cannot connect to mail server
Conrm SNMP card has ability to connect to
internet. Check the mail server or DNS type
correctly
002 Unknown error
101 The server is unable to connect.
Try to change the server's name (maybe it was
spell incorrectly) or the connection port.
111
Connection refused or inability to
open an SMTP stream.
This error normally refers to a connection issue
with the remote SMTP server, depending on
rewalls or misspelled domains. Double-check
all the congurations and in case ask your pro-
vider.
For more info refer to smtp server error list: http://www.serversmtp.com/en/smtp-error
3. Gmail account conguration
Gmail accounts need to enable TLS and authentication by NET VISION and make sure that the
network is able to access to Internet.
In your Gmail account is necessary to enable “Allow less secure apps ON”
To set from google My Account > Sign-in & security session
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