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Ui24R User Manual

APPENDIX 02: SYSTEM FAQ

SYSTEM FAQ

APP02: SYSTEM FAQ

The Ui is not just an audio mixer - it is a WiFi hotspot and a web server, and it runs sophisticated

control software for phone and tablet-type devices. The following FAQ addresses any issues you might

havewiththis‘system’aspectofUioperation.

Q: How do I download the Ui app?

A: The Ui series mixers do not need an app. Simply connect to the your Ui mixer via Wi-Fi from any device

(PC,Tablet,Phone).StartanHTML5Browser(GoogleChrome,MozillaFirefox,Safari,etc.)andtypeinthe

followingURLintoyourbrowser:“ui-mixer.io”.Fromthere,chooseeithertheLargeinterface(PCortablet)

orSmallInterface(phones).

Q: Why does my iOS Wi-Fi keep changing to another network when my device goes to

sleep?

A: How iOS decides which wireless network to auto-join: https://support.apple.com/en-us/HT202831

YoucancongureyouriOSdevicetoautomaticallyjoinaspecicwirelessnetworkwithaprole.

BothAppleConguratorandOSXServerProleManagersupportthisoptionintheuserinterface.

https://support.apple.com/en-au/HT4989

Q: The GUI doesn’t work on my android device?

A: TheUiwebapplicationrequiresa‘modern’browserthatsupportsHTML5featureslikecanvasand

websockets. Android devices using the stock built in Android browser prior to Version 4.4 do NOT support

websockets, and as such will not function. We suggest upgrading your device to a more current version of

OS and browser. We also recommend installing and using the Chrome browser which fully supports

modern browser features.

Q: How do I operate fullscreen just like an app?

A (iOS):LaunchtheSafaribrowseronApple’siOSandnavigatetothewebsiteorwebpageyouwantto

addtoyourhomescreen.TaptheSharebuttononthebrowser’stoolbar—that’stherectanglewithan

arrowpointingupward.It’sonthebaratthetopofthescreenonaniPad,andonthebaratthebottomof

the screen on an iPhone or iPod Touch. Tap the Add to Home Screen icon in the Share menu.

A (Android): Launch Chrome for Android and open the website or web page you want to pin to your home

screen.TapthemenubuttonandtapAddtohomescreen.You’llbeabletoenteranamefortheshortcut

and then Chrome will add it to your home screen.

The icon will appear on your home screen like any other app shortcut or widget, so you can drag it around

andputitwhereveryoulike.ChromeforAndroidloadsthewebsiteasa‘webapp’whenyoutaptheicon,

soitwillgetitsownentryintheappswitcherandwon’thaveanybrowserinterfacegettingintheway.

Other popular Android browsers also offer this feature. For example, Firefox for Android can do this if you

tap the menu button, tap the Page option, and tap Add to Home Screen.

SoundCraft Ui24R User Manual

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