spencer 2022A user guide spencerhealthsolutions.com 68
Taking Care of spencer
General Care Instructions
• Place spencer device in an indoor living
area, on a hard, dry, flat surface.
• To clean the touch screen, wipe gently with
a microfiber screen-cleaning cloth or a clean
cloth lightly dampened with water.
• To clean other exterior plastics and the refill
tub, wipe gently with a Super Sani Cloth™
and let air dry.
• The urethane roller inside the tub may be
cleaned with isopropyl alcohol only and let
air dry. Clean the tub and roller only when
the refill has been removed and the power
is off.
• Do not place spencer near any heat sources
such as radiators, heat registers, stoves, or
other equipment that produces heat.
• Do not block any ventilation openings.
• Do not remove any exterior covers from the
device.
• If a liquid pill “spills” in the refill tub, do not
continue use of spencer.
• If a pack is cut during dispense and a liquid
pill is missing, contact Spencer Health
Solutions Customer Care immediately at
866-971-3196.
• Refer all servicing to qualified service
personnel. Servicing is required when the
device is not operating normally or has been
damaged in any way including power cord
or plug is damaged, liquid has been spilled
in the device, objects have fallen into the
device, or the device has been dropped.
• When disposing of this device, please
contact the manufacturer or local authorities
for proper disposal method.
Power Supply and Batteries
• The power plug is the main means of
disconnecting this device. Locate spencer
so that the power plug can be easily
unplugged from the outlet if necessary.
• Do not plug the device into an electrical
outlet that is controlled by a wall switch,
as someone could accidentally turn off the
power to spencer.
• To avoid strangulation hazards, ensure that
the power cord connected to the device is
routed properly. Use the included wire tie to
keep the cord as short as possible.
• Do not modify the polarized power plug.
A polarized plug has two blades with one
wider than the other. The wide blade is
provided for your safety. If the polarized plug
does not fit into your outlet, consult with an
electrician to update your outlet.
• To reduce the risk of electrical shock or fire,
do not place the device in or near water or
other liquids, or expose it to rain.
• The device has a rechargeable battery that
is not removable. If the battery is in use
because of no electrical power, the system
continues to dispense medication until the
battery charge is exhausted.
• Only authorized service personnel should
replace batteries.
• Since the battery is not removable, it should
be checked periodically to ensure it is
working. Test the battery every 3 months by
unplugging the power cord and making sure
spencer stays on.
• A solid green light in the top right corner of
the front face indicates the device is plugged
in. When battery power is in use, the green
light flashes.
• In case of an extended emergency that
causes the battery charge to run out, the lid
to the device opens automatically, enabling
you to remove and manually dispense the
medications.
• Do not insert hands, fingers, or other foreign
objects inside the device while it is plugged
in.
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