Appendix D Troubleshooting D-5
Web Pages of the XSCF Web Function are not Displayed Correctly
■ Some versions of web browsers do not display the windows correctly. See
"Supported browsers" in Chapter 9, and update your browser to the latest
version.
Alert Message is Displayed in XSCF Web
■ Please confirm the content of the security alert message and stop the use of XSCF
Web. Perform the countermeasure to the content of the confirmed warning. When
the expiration is over, re-set the https setting of XSCF. For the details of settings,
see Section 2.2.6, “Https Administration” on page 2-59 in Chapter 2.
Other Problems
Contact the system administrator. If XSCF log data must be collected, use the XSCF
Shell command to collect it. For information about the log collection method, see
Section 8.2, “Collecting XSCF Logs” on page 8-21.
Frequently Asked Questions (FAQ)
Q. Is an IP address assigned by default to the LAN port used for the XSCF-LAN?
A. An IP address is not assigned by default. If an IP address were assigned by
default, one IP address would be temporarily duplicated during the concurrent
setup of multiple units. This may affect the user LAN environment. To prevent this,
the XSCF-LAN network function is disabled by default. However, there is a default
value for the IP address for the network connecting redundantly configured XSCF
Units (ISN). For information about the default value, see Section 2.2.1, “Network
Configuration” on page 2-15 in Chapter 2.
Q. If an operating system hang-up event occurs during operating system startup
after the main unit is powered on, can the main unit power be turned off?
A. If an operating system hang-up event occurs, the first action is to do the following
instead of turning off the main unit power:
1. First, execute the reset(8) command with the panic option from the XSCF
Shell.
2. After doing Step 1, if the Solaris OS dump fails, move to the ok prompt by
executing "Break", or executing the reset(8) command with the xir option from
the XSCF Shell. At this point, execute the "sync" command.
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