106
Alarm ID Alarm Name Corrective Measures
714
BMS communica-
tion error
1. Check whether the communication cable and cor-
responding wiring terminal are abnormal. If so, take
corrective measures to ensure reliable connection.
2. Reinstall the Smart Energy Meter communication
cable.
3. If the alarm persists, contact SUNGROW.
932–935,
937, 939
Battery alarm
Generally, the battery can automatically recover. In
case the alarm persist for a long time:
1. If the alarm is caused by ambient temperature,
such as over temperature alarm or low temperature
alarm, take measures to change the ambient temper-
ature, such as improving heat dissipation conditions.
2. If the fault persists, contact battery manufacturer.
703, 711,
712, 715,
732–736,
739, 832–
833, 835–
837
Battery abnormal
1. In case of abnormal battery voltage, check whether
the battery power cable connection is abnormal (re-
verse connection, loose, etc.). If so, connect the bat-
tery power cable correctly.
2. Check whether the battery real-time voltage is ab-
normal if the battery power cable is correctly con-
nected. If so, contact the battery manufacturer. If not,
contact SUNGROW.
3. In case of abnormal battery temperature, take
measures to change the ambient temperature, such
as improving heat dissipation conditions.
4. If the fault persists, contact battery manufacturer.
10 Troubleshooting and Maintenance User Manual
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