Sungrow SH5.0RT - Contact Information

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11.4 Contact Information
Should you have any question about this product, please contact us.
We need the following information to provide you the best assistance:
• Model of the device
• Serial number of the device
• Date of the device
• Fault code/name
• Brief description of the problem
China (HQ)
Sungrow Power Supply Co., Ltd
Hefei
+86 551 65327834
service@sungrowpower.com
Australia
Sungrow Australia Group Pty. Ltd.
Sydney
+61 2 9922 1522
service@sungrowpower.com.au
Brazil
Sungrow Do Brasil
Sao Paulo
+55 0800 677 6000
latam.service@sungrowamericas.com
France
Sungrow France
Lyon
+33420102107
service@sungrow-emea.com
Germany, Austria, Switzerland
Sungrow Deutschland GmbH
Munich
+49 (0)89 1307 2620
service@sungrow-emea.com
Greece
Service Partner – Survey Digital
+30 2391052757
service@sungrow-emea.com
India
Sungrow (India) Private Limited
Gurgaon
+91 080 41201350
service@in.sungrowpower.com
Italy
Sungrow Italy
Verona
+39 0800 974739 (Residential)
+39 045 4752117 (Others)
service@sungrow-emea.com
Japan
Sungrow Japan K.K.
Tokyo
+ 81 3 6262 9917
service@jp.sungrowpower.com
Korea
Sungrow Power Korea Limited
Seoul
+82 70 7719 1889
service@kr.sungrowpower.com
User Manual 11 Appendix