How to fix Topcon KB-50 error 'Xpepm.dll was not found'?
- Mmark26Aug 27, 2025
If your Topcon Controller displays 'Xpepm.dll was not found', it indicates that the application program wasn't set up correctly. Try re-installing the application program.
How to fix Topcon KB-50 error 'Xpepm.dll was not found'?
If your Topcon Controller displays 'Xpepm.dll was not found', it indicates that the application program wasn't set up correctly. Try re-installing the application program.
What to do if Topcon KB-50 application was not setup completed successfully?
If your Topcon Controller application wasn't set up successfully, it might be due to an incorrect setup or a damaged file. Re-installing the application program should resolve this.
What to do if Topcon Controller shows error 'Couldn't get CPS-ROM version'?
If you encounter the error 'Error! Couldn't get CPS-ROM version' on your Topcon Controller, and the software may not run correctly, verify that the cable connecting the CV power supply unit to the KB-50 is correctly connected. If the issue persists, update the CV power supply unit to the newest version.
How to resolve Topcon KB-50 Communication ERROR (Timeout SERIAL IMPORT)?
If you see the error message 'Communication ERROR (Timeout SERIAL IMPORT)' on your Topcon Controller, it means the data sent from the device connected through the serial method couldn't be acquired correctly within the set time. Try importing the data again. Also, ensure the device is correctly connected to the CV power supply unit via the serial cable and that the device's software is operating correctly. If the problem persists, turn on the switch of KB-50 again.
What to do if Topcon Controller shows error 'Couldn't get Head-ROM version'?
If you encounter the error 'Error! Couldn't get Head-ROM version' on your Topcon Controller, and the software may not run correctly, verify that the cable connecting the CV power supply unit to the measuring head, CV-5000, is correctly connected. If the issue persists, update the version of the measuring head CV-5000 to the newest one.
Why Topcon Controller software doesn't run correctly because the ROM version of the power supply is not compatible?
If your Topcon Controller software isn't running correctly because the ROM version of the power supply is not compatible, update the version of the CV power supply unit to the specified one.
Why Topcon KB-50 software doesn't run correctly because the ROM version of the CV-5000 is not compatible?
If your Topcon Controller software isn't running correctly because the ROM version of the CV-5000 is not compatible, update the version of the measuring head CV-5000 to the specified one.
How to fix Topcon KB-50 Controller Communication ERROR (Timeout CTS-ON Check: CV SEND)?
If you are getting a 'Communication ERROR (Timeout CTS-ON Check: CV SEND). Communication ERROR (Timeout CTS-OFF Check: CV SEND)' message on your Topcon Controller, it indicates a data transmission error to the measuring head CV-5000. Check the cable connections between the CV power supply unit and both the KB-50 and the measuring head CV-5000. If the problem persists, update the software for the KB-50, the measuring head CV-5000, and the CV power supply unit to the latest versions.
How to fix Topcon KB-50 Communication ERROR (Timeout CTS-ON Check: CV RECEIVE)?
If you are getting a 'Communication ERROR (Timeout CTS-ON Check: CV RECEIVE). Communication ERROR (Timeout CTS-OFF Check: CV RECEIVE)' message on your Topcon Controller, it indicates a data reception error from the measuring head CV-5000. Check the cable connections between the CV power supply unit and both the KB-50 and the measuring head CV-5000. If the problem persists, update the software for the KB-50, the measuring head CV-5000, and the CV power supply unit to the latest versions.
How to fix Topcon Controller when nothing is displayed?
To address the 'Nothing is displayed' issue on your Topcon Controller, first, ensure the power cord is securely plugged into the outlet. If that's not the cause, check the controller's connector and make sure it's properly inserted.
Instructions on how to use the instrument correctly.
Guidelines for maintenance tasks to be performed by the user.
Disclaimer of responsibility for damages under certain conditions.
Checklist for common troubles, conditions, and remedial measures.
Settings related to data connection with external devices and initial data.
Configuration for chart device, chart page registration, and charts used in tests.
Functionality to customize charts displayed on the chart page.
Procedure to change the chart used for the cross cylinder test.
Setting the operational mode, display options, and test conditions.
Setting the step quantity for changing refractive power using the controller's dial.
Setting the language, duration time for display, and date/time.
Managing the list of courses and constructing new ones.
Setting the display of sub-information like reference data, dial navigation, and help.
Setting other items like lens/occluder, printer, and KB operation.
Technical specifications for the KB-50 and CV-5000, including ranges and steps.
Explanation of symbols used in the manual and their IEC publication references.
Guidelines for daily checkups and cleaning procedures.
Procedure for disposing of the instrument according to local regulations.
Procedure for setting the date and time on the instrument.
Diagram illustrating the general flow of operations from data input to power off.
Detailed steps for inputting data from auto refractometer and lens meter.
Explanation of the Smart CC function for automatic astigmatism testing.
Explanation of symbols used in the manual and their IEC publication references.
Instructions on how to use the instrument correctly.
Guidelines for maintenance tasks to be performed by the user.
Disclaimer of responsibility for damages under certain conditions.
Checklist for common troubles, conditions, and remedial measures.
Settings related to data connection with external devices and initial data.
Configuration for chart device, chart page registration, and charts used in tests.
Functionality to customize charts displayed on the chart page.
Procedure to change the chart used for the cross cylinder test.
Setting the operational mode, display options, and test conditions.
Setting the step quantity for changing refractive power using the controller's dial.
Setting the language, duration time for display, and date/time.
Managing the list of courses and constructing new ones.
Setting the display of sub-information like reference data, dial navigation, and help.
Setting other items like lens/occluder, printer, and KB operation.
Technical specifications for the KB-50 and CV-5000, including ranges and steps.
Explanation of symbols used in the manual and their IEC publication references.
Guidelines for daily checkups and cleaning procedures.
Procedure for disposing of the instrument according to local regulations.
Procedure for setting the date and time on the instrument.
Diagram illustrating the general flow of operations from data input to power off.
Detailed steps for inputting data from auto refractometer and lens meter.
Explanation of the Smart CC function for automatic astigmatism testing.
Explanation of symbols used in the manual and their IEC publication references.
| Brand | Topcon |
|---|---|
| Model | KB-50 |
| Category | Controller |
| Language | English |