Unify OpenScape CP110

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Fixing problems 92

Other problems

Consult your administrator. Customer service must clarify any problems

that cannot be resolved.

Contact partner in case of problems.

Contact the administrator if a fault persists for more than five minutes.

Main Page

Important Information2
Trademarks2
Software Update3
Care and Cleaning Instructions3
Online Documentation3
Location of the Telephone3
Product-Oriented Environmental Protection4
License Information4
Table of Contents5
General Information11
About this Manual11
Icons Used in the Manual11
Displays for Describing Operation11
Selecting and Confirming Actions11
Setting the Required Option12
Service12
Intended Use12
Telephone Type13
Speakerphone Quality and Display Legibility13
Getting to Know the Desk Phone CP11014
The User Interface of the Phone14
Navigation Keys15
Programmable Function Keys on the Phone16
Notification LED16
Dialpad17
Multi-Function Keys18
Input Editor18
Display19
Idle Mode19
Displays on the Status Line for Adjusting the Volume20
Mailbox21
Messages21
Voicemail21
Mute Key21
Call Lists22
Settings Menu22
Ports on the Underside of the Phone23
Threading the Connection Cables24
How to Use Network Connections24
Updating the Phone25
Telephone Settings26
Display26
Setting the Display Contrast26
Setting the Display Language26
Audio27
Adjusting the Volume During a Call27
Adjusting the Ringer Tone27
Adjusting the Attention Ring Volume27
Adjusting the Speakerphone to the Room Acoustics28
Call Settings28
Preventing and Allowing Call Waiting (Automatic Camp-On)28
Muting the Call Waiting Tone29
Door Opener29
Configuring a Speed-Dial Key30
Activating or Deactivating the Night Answer Service30
Settings that Impact Energy Efficiency31
Programming the Function Keys32
Configuring Function Keys32
Programming a Procedure Key33
Configuring Selected Dialling Keys34
Deleting Function Key Programming34
Making Calls36
Receiving Calls36
Answering a Call Via the Handset36
Answering a Call Via the Loudspeaker36
Answering a Call Via the Headset36
Picking up a Specific Call for a Colleague37
Using the Speakerphone37
Accepting Calls from the Entrance Phone and Opening the Door38
Turning the Microphone on and off38
Ending a Call38
Dialling39
Off-Hook Dialling39
On-Hook Dialling39
Dialling or Correcting Phone Numbers40
Dialling with the Headset Connected40
Dialling with Selected Dialling Keys40
Making Calls with a DSS Key41
Redialling a Number41
Using the Caller List41
Calling a Contact from the Internal System Directory42
Calling a Contact from the Directory43
Dialling Contacts from the Call Lists44
Making Calls Using System Speed-Dial Numbers45
Dialling with Speed-Dial Keys46
Talking to an Internal Party with a Speaker Call46
Automatic Connection Set-Up (Hotline)46
Sending a Message46
Leaving an Absence Text48
Deleting an Absence Text48
Assigning a Phone Number (Not for US)48
Forwarding Calls49
Using Variable Call Forwarding49
Using Call Forwarding no Reply50
Using Callback50
Saving a Callback50
Accepting a Callback51
Viewing and Deleting a Saved Callback51
During a Call51
Switching to Speakerphone Mode51
Switching to Handset52
Open Listening in the Room During a Call52
Using Call Waiting (Second Call)52
Saving a Phone Number53
Calling a Second Party (Consultation)53
Transferring a Call54
Parking a Call55
Holding a Call55
Conducting a Conference Call56
Activating Tone Dialling / DTMF Suffix Dialling57
Making Calls in an Executive / Secretary Team58
Lines58
Line or Trunk Keys58
Accepting Calls with the Line Keys59
Dialling with Line Keys59
Placing a Call on Hold on a Line Key and Retrieving the Held Call59
Making Calls on Multiple Lines Alternately60
MULAP Privacy Release60
Direct Destination Selection Keys61
Calling a Team Member Directly61
Transferring a Call in Progress61
Picking up a Call for Another Team Member61
Forwarding Calls on Trunks62
Transferring Calls Directly to the Executive Phone63
Group Call / Hunt Group65
Activating or Deactivating a Group Call65
Picking up a Call for Another Member of Your Team66
Ringing Group66
Uniform Call Distribution (UCD)67
Privacy and Security69
Turning Silent Ringing on and off69
Turning Do Not Disturb on and off69
Caller ID Suppression70
Locking the Telephone to Prevent Unauthorized Use70
Locking Another Telephone to Prevent Unauthorized Use71
Saving Your PIN Code71
User Password72
Changing the Password72
Other Settings and Functions74
Call Charges74
Displaying Call Charges (Not for US)74
Displaying Call Charges for Another Telephone (Not for US)74
Dialling with Call Charge Assignment75
Appointment Reminder Function75
Saving a Timed Reminder75
Using Timed Reminders76
Using Another Telephone Like Your Own for a Call76
Logging on to the "Guest Telephone77
Logging off from the "Guest Telephone77
Fax Details and Message on Answering Machine78
Resetting Services and Functions (System-Wide Cancellation for a Telephone)78
Activating Functions for Another Phone79
Using System Functions from Outside DISA (Direct Inward System Access)79
Controlling Connected Computers / Programs / Telephone Data Service81
Paging Persons (Not for US)81
Diagnostic Data82
Special Networking Functions83
Leaving or Joining a Hunt Group or Group Call83
Setting up "Follow Me" Call Forwarding83
Using Night Answer84
Ringing Group85
Opening a Door85
Testing the Phone87
Testing Functionality87
Checking the Key Assignment87
Web Interface (WBM)89
Launching the Web Interface89
Administrator Settings89
Logging into the User Settings89
User Menu90
Fixing Problems91
Responding to Error Messages91
Troubleshooting91
Overview of Functions and Codes93

Unify OpenScape CP110 - Page 92

Table of Contents

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