Valleylab Force FX-8C - Returning Generator and Circuit Boards for Service

Returning the Generator for Service
8-2 Force FX-8C Service Manual
Returning the Generator for Service
Before you return the generator, call your Valleylab Representative for
assistance. If you are instructed to send the generator to Valleylab, first
obtain a Return Authorization Number. Then, clean the generator and
ship it to Valleylab for service.
Step 1 – Obtain a Return Authorization Number
Call the Valleylab Customer Service Center for your area to obtain a
Return Authorization Number. Have the following information ready
when you call:
• Hospital/clinic name/customer number
• Telephone number
• Department/address, city, state, and zip code
• Model number
• Serial number
• Description of the problem
• Type of repair to be done.
Step 2 – Clean the Generator
A. Turn off the generator, and unplug the power cord from the wall
outlet.
B. Thoroughly wipe all surfaces of the generator and power cord with a
mild cleaning solution or disinfectant and a damp cloth. Follow the
procedures approved by your institution or use a validated infection
control procedure. Do not allow fluids to enter the chassis. The
generator cannot be sterilized.
Warning
Electric Shock Hazard Always turn off and unplug the generator before cleaning.
Notice
Do not clean the generator with abrasive cleaning or disinfectant compounds,
solvents, or other materials that could scratch the panels or damage the
generator.