2
SERVICE WORKFLOW
The annual maintenance and certification procedures are contained in the Annual Certification chapter.
As you complete these procedures, you may identify a service issue or required repair. If a service issue is
identified, you will use the Diagnostics & Troubleshooting chapter and Repair & Replacement chapter in order
to service the system. The following figure illustrates the general order in which you should complete these
procedures and advance through the manual.
Figure 1. Service Workflow for BVI3000 System
Diagnostics & TroubleshootingAnnual Certification Repair & Replacement
Certify the
System (7)
Exit
Configuration
Mode (17)
Enter
Configuration
Mode (6)
Disassemble
the Console
(32)
Console Repair
Procedures
Reassemble
the Console
(54)
Minor Repairs
(27)
Replace the
Probe Tailcone
(70)
Program the
Tailcone (72)
Update the
Probe ID
(73)
Isolate the
Service Issue
(19)
Repair Guide
(21)
Troubleshooting
(24)
Service issue
identified
If a service issue is discovered while certifying the instrument, use the Diagnostics & Troubleshooting
chapter in order to isolate the service issue to the console or the probe. The Repair Guide section identifies
which repair procedures to complete and a recommended completion order. By completing the corrective
procedures in the indicated order, you are troubleshooting and eliminating possible sources of the failure.
Once you have isolated the issue and identified the likely repair procedures, continue to the Repair &
Replacement chapter, which is divided into three sections: minor service procedures, the console, and the
probe. Once the failure has been resolved, additional corrective procedures may not be required. Complete
service as detailed in each section. Use the Annual Certification chapter in order to certify the instrument and
confirm that it is in good working condition after completing service.
As you complete repairs or test the working order of the device, visually inspect for damage and use the
Workmanship Standards section on page74 to determine if any components or parts require replacement.
MANDATORY SYSTEM UPGRADES OR UPDATES
If the PCB assembly has a removable EPROM, ensure the EPROM is upgraded to the 2.100 software version.
If the PCB assembly does not have a removable EPROM, it has a programmable EEPROM with software
versions 3.000 or higher. For software versions 3.000 and 3.010, it is recommended that you send the system
to Verathon in order to have the EEPROM updated. Software versions under 3.020 have a maximum calendar
date of December 31, 2019. If the software is not updated, the date on exam printouts may be inaccurate.