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Verathon Service Partner Manual: Important Information
REQUIREMENTS FOR SERVICE
CERTIFICATIONS
Only trained Verathon Service Partners, qualified to perform these activities, should perform the procedures
contained within this manual. Verathon Service Partners agree to comply with the following:
• All maintenance and servicing will be conducted in accordance with the standards set forth in this
manual.
• All repair parts, accessories, and product‑specific calibration test equipment will be purchased directly
from Verathon Inc.
• Only authorized Verathon Inc. parts will be used, and components will not be modified, changed, or
substituted for any purpose.
Stop and seek assistance from Verathon Customer Care if, during the course of following a procedure, you
notice something unsafe or beyond your training and experience.
ENVIRONMENT
In order to protect electrical and electronic parts (such as PCBAs), ensure that you are working in an
environment with an electrostatic discharge (ESD) control program. Any parts that are sensitive to ESD are
marked with one of the following symbols.
Figure 2. ESD Symbols
ROHS COMPLIANCE
Some BVI3000 consoles and probes are compliant with the Restriction of Hazardous Substances (RoHS)
Directive, which restricts the use of certain hazardous substances in electrical and electronic equipment.
Consoles that are compliant with RoHS can be identified by a serial number that begins with B33, and probes
that are compliant with RoHS can be identified by a serial number that begins with either P33 or P43. When
you are servicing one of these consoles or probes, ensure that you use RoHS‑compliant materials and parts.
For any questions about RoHS‑compliant equipment, please contact Verathon Customer Care.
UDI COMPLIANCE
Depending on its date of manufacture, a Verathon product may or may not conform to the Unique Device
Identification (UDI) standard. For items manufactured before the standard went into effect, the identity of
the product line and the individual device are shown on the product’s labels and packaging as plain text.
For items manufactured to comply with the standard, the identity and specifications of the product line are
shown as a registered code on the product’s labels and packaging. The identity of the individual device,
frequently a serial number, appears within the code.
When replacing a product label, be sure to use the appropriate replacement part (either UDI‑compliant or
non‑UDI). For any questions about UDI‑compliant equipment, contact Verathon Customer Care.
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