General Procedures and Information
Phaser 3435 5/08 6-43
GP 7 Tips for Avoiding Paper Jams
By selecting the correct media types, most paper jams can be avoided. 
• Ensure that the adjustable guides are positioned correctly. 
• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the 
inside wall of the tray. 
• Do not remove paper from the tray while your printer is printing. 
• Flex, fan, and straighten paper before loading. 
• Do not use creased, damp, or highly curled paper. 
• Do not mix paper types in a tray. 
• Use only recommended print media. 
• Ensure that the recommended print side of print media is facing down in the tray, or facing up 
in the multi-purpose tray. 
• If paper jams occur frequently when you print on A5-sized paper: Load the paper into the tray 
with the long edge facing the front of the tray. 
Figure 1 
In the printer properties window, set the page orientation to be rotated 90 degrees.