Image Quality
3-10 06/06 WorkCentre 3119
IQ 8 Background
Description
Light or dark background on the print.
Check and Cause Solution
1. The customer has been printing
large quantities of low coverage
prints or the printer has not been
used for a long time.
1. Inform the customer that low
area coverage will cause back-
ground problems.
2. Is the vertical movement of the
transfer roller smooth?
2. Clean the bushings on the trans-
fer roller, PL 4.
3. A recycled toner cartridge is
being used.
3. Install a new toner cartridge, PL
1.
4. The life of the developer has
expired, refer to GP 7.
4. Install a new toner cartridge, PL
1.
5. The SMPS/HVPS, PL 1 maybe
defective.
5. Clean the MEC-TERMINAL and
IPR-P-Terminal CON, PL 3. If the
problem still persists, install a new
SMPS/HVPS, PL 1.