Status Indicator RAPs
WorkCentre 3119 07/06 2-5
2 JAM 0 RAP
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer supply
while performing tasks that do not need electricity. Electricity can cause death or injury. Moving
parts can cause injury.
Description
Paper is not fed from the cassette.
Jam-0 occurs if the paper feeds into the machine.
Check and Cause Solution
1. If continuous jams occur, check the follow-
ing parts:
• Pickup roller, PL 1
• Paper feed sensor, PL 1
• Feed roller, PL 4
• Feed roller 1, PL 4
Note: The Paper Feed Sensor is mounted
onto the Main PBA, PL 1.
1. Ensure all rollers are clean and operate
correctly, PL 4.
2. Check the RPR-friction pad and IPR plate,
PL 9.
2. Clean with soft cloth dampened with IPA
(Isopropyl Alcohol) or water.
Install new parts as necessary:
• RPR-friction pad, PL 9
• IPR plate, PL 9
3. Check the pickup roller, PL 4 for contami-
nation or damage.
3. Clean with soft cloth dampened with IPA
(Isopropyl Alcohol) or water. Install a new
pickup roller, PL 4 if necessary.
4. Check the solenoid HB (Pickup), PL 3 by
using ‘Pickup Test’ in Engine Test Mode, GP
4.
4. Install a new solenoid HB (Pickup), PL 3 if
damaged.
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