Xerox WorkCentre 3225

June 2014
2-8
Xerox® WorkCentre® 3215/3225 Multifunction Printer Service Manual
07-130
Status Indicator RAPs
07-130 Paper Jam in Tray 1 Fault
A paper jam has occurred in Tray 1.
BSD-Reference: 7.1 Paper Feed and Registration
Initial Actions
• Remove jammed paper from Tray 1 area. (Refer to Section 11 in the WorkCentre® 3215/
3225 User Guide for detailed instructions on jam clearance.)
• Clear the paper path of any debris or obstructions.
• Ensure the loaded paper is within machine specifications. Refer to Section 6 General Pro-
cedures for product specifications.
Procedure
Remove Tray 1 and ensure that guides are set correctly. The paper is loaded correctly in
the tray.
YN
Align the paper in Tray 1 then reinsert the tray.
Check the position of the jammed sheet. The lead edge reached the Retard Roll.
YN
Enter Diagnostics Mode. Select: [Machine Test, EDC Mode, DC330 Component Con-
trol, 102-Sensor, Feed Sens] to block and clear the Feed Sensor. The sensor signal
changes.
YN
Check for 3.3VDC on the Feed Sensor PWB. The voltage is present at the con-
nector on the Feed Sensor PWB.
YN
Check for 3.3VDC on the Main PWB. The voltage is present on the Main
PWB.
YN
Check that all voltages are present between the HVPS PWB and the Main
PWB. The voltages between the HVPS PWB and the Main PWB are
present.
YN
• Replace the H\VPS PWB (REP 1.6), PL 4.1.
• Replace the Main PWB (REP 1.8) PL 1.1.
Replace the Feed Sensor PWB (REP 1.14), PL 4.4.
Replace the Feed Sensor PWB (REP 1.14), PL 4.4.
Replace the Feed Sensor PWB (REP 1.14), PL 4.4.
In Diagnostics Mode, go to [101-Clutch, Tray 1 Pick up] to energize the clutch. The
clutch engages.
YN
Check for 24VDC on the Paper Feed PWB. The voltage is present at the con-
nector on the Paper Feed PWB.
YN
Check that all voltages are prsent between the HVPS PWB and the Main
PWB. The voltages between the HVPS PWB and the Main PWB are
present.
YN
• Replace the HVPS PWB (REP 1.6), PL 4.1.
• Replace the Main PWB (REP 1.8), PL 1.1.
Replace the Paper Feed PWB (REP 1.13), PL 4.1 .
Replace the Feed Clutch (REP 1.13), PL 4.1.
Perform SCP Final Actions.
Remove any jammed paper. Check the following for wear or damage and replace as required:
• Retard Roller PL 6.1.
• Pick up (Feed) and Forward Roll Assembly PL 4.4.
• Elevator Plate PL 4.4.
• Elevator Plate Springs
PL 4.4.
A
A
B
B