Xerox WorkCentre 3225

June 2014
2-11
Xerox® WorkCentre® 3215/3225 Multifunction Printer Service Manual
08-500 , 08-600
Status Indicator RAPs
08-500 Paper Jam in Exit Area Fault
The machine has detected a paper jam in the Exit Area.
BSD-Reference: 10.2 Print Exit
Initial Actions
Open the Rear Cover and remove jammed sheets from exit area. Refer to Section 11 in the
WorkCentre® 3215/3225 User Guide for detailed instructions on clearing paper jams.
Check the Paper Guides for proper positioning.
Check the Duplex Gate and Spring for damage. Ensure that the gate is seated correctly and
moves freely without binding.
Procedure
Enter Diagnostics Mode. Select: [Machine Test, EDC Mode, DC330 Component Control,
102-Sensor, Feed Sens] to block and clear the Exit Sensor. The Exit Sensor is OK.
YN
1. Check that there is no contamination present.
2. Check for an open or short circuit.
3. Replace the Exit Sensor (REP 1.19), PL 4.1.
In Diagnostics Mode. Select [102-Sensor, Registration] to block and clear the Registration
Sensor. The signal changes.
YN
1. Check that there is no contamination present.
2. Check for an open or short circuit.
3. Replace the Registration Sensor PWB (REP 1.14), PL 4.4.
Inspect the Exit Roller and Drives for wear or damage. REP 1.29. Replace if needed PL 4.3.
08-600 Paper Jam in Duplex Area Fault
The machine has detected a paper jam in the Duplex Area.
BSD-Reference: 7.1 Paper Feed and Registration
Initial Actions
Remove jammed sheets from duplex area. Refer to Section 11 in theWorkCentre® 3215/3225
User Guide for detailed instructions on clearing paper jams.
Ensure that the paper guide and machine settings are correct for the paper that is loaded in the
tray.
Procedure
Check the Exit Sensor Actuator. The actuator moves freely.
YN
Replace the Exit Sensor Actuator. (REP 1.19), PL 4.1.
Enter Diagnostics Mode. Select: [Machine Test, EDC Mode, DC330 Component Control,
102-Sensor, Out Bin Exit Sens] to block and clear the Exit Sensor. The sensor is OK.
YN
1. Check that there is no contamination present.
2. Check for an open or short circuit.
3. Replace the Exit Sensor (REP 1.19), PL 4.1.
Check the following parts for wear or damage and replace if needed:
• Duplex Paper Guide (REP 1.18) PL 4.2.
• Duplex Gate PL 2.1.
• Duplex Gate Spring PL 2.1.
• Duplex Gate Mounting PL 4.2.
• Paper Guide on Rear Cover PL 4.2.
Make certain that the Duplex Gate is seated correctly and moves freely without binding.