January 2016
2-104
WorkCentre WorkCentre 4150/4250/4260WorkCentre 4150/4250/42604150/
OF5, OF6
Status Indicator RAPs
9. If the fault is still present, perform the Software Checks.
Software Checks
The following steps are used to clear any memory or software faults. The customers settings
will be reset to default. Ensure all customer data is recorded before clearing the memory.
Perform the following:
1. Print the System Configuration and Fax Phone Book reports, refer to GP 5. Enter dC132.
Initialize the Copier NVM, Network NVM and Fax Card NVM.
2. Reinstall the machine firmware, refer to GP 6 Firmware Upgrade.
3. (4150) Reset the main PWB. Perform the following:
a. Disconnect the battery, PL 1.10 Item 5 from CN29 on the Main PWB.
b. Set a multimeter to VDC.
c. Use the multimeter to discharge the voltage across the pins at CN29.
NOTE: It will take approximately 1 minute to discharge the voltage.
d. Reconnect the battery.
4. If the fault is still present, perform the Final Actions.
Final Actions
Perform the following:
1. Install new components as necessary:
• Main PWB (4150), PL 1.10 Item 1.
• Main PWB (4250/4260), PL 1.15 Item 1.
2. Perform ADJ 14.1 Shading Adjustment.
OF6 Machine ID Error RAP
Use this RAP if the machine displays a machine ID error message.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Go to the relevant procedure:
• 4150 Checkout
• 4250/4260 Checkout
4150 Checkout
A serial number error (machine ID error) is usually displayed when the MSOK is defective or
the serial number information was incorrectly read between the MSOK and the main PWB.
Perform the following:
1. Obtain a new MSOK from Field Engineering. The correct machine serial number, machine
configuration information and billing plan must be provided to Field Engineering to be pro-
grammed into the new MSOK.
NOTE: A new PEK must be sent with the new MSOK.
2. Use the original FEK(s) to enable optional features.
4250/4260 Checkout
A serial number error (machine ID error) is usually displayed when the MSOK is defective, the
serial number information was incorrectly read between the NVM CHIP and MSOK CHIP or the
MSOK is replaced.
Perform the following:
1. Enter the correct serial number, refer to GP 21 Set Machine Serial Number.