Xerox WorkCentre Pro 423 Service Manual

WorkCentre Pro 423/428 2-6 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
Status
Code
Status Description
Corrective
Action
Ref.
BSD
U7-05
(4075)
Inter-system
Communication
Fail
Communication not
established between MF
system and MCU/SW
POWER
OFF/ON
19.2
U7-31
(4371)
Inter-system
Communication
Fail
Initial communication check
error between MCU/SW and
PWB control panel
POWER
OFF/ON Check
connectors.
3.1B
U7-32
(4372)
Inter-system
Communication
Fail
Framing/Overrun/Parity
error between MCU/SW
PWB and CONTROL
PANEL
POWER
OFF/ON
3.1B
U7-33
(4373)
Inter-system
Communication
Fail
BCC error between
MCU/SW PWB and
CONTROL PANEL
POWER
OFF/ON
3.1B
U7-34
(4374)
Inter-system
Communication
Fail
No Communication between
MCU/SW PWB and
CONTROL PANEL
POWER
OFF/ON
3.1B
U7-35
(4375)
Inter-system
Communication
Fail
Communication not
established between
MCU/SW PWB and
CONTROL PANEL
POWER
OFF/ON Check
connectors.
3.1B
U7-41
(4471)
Inter-system
Communication
Fail
Initial communication check
error between MCU/SW
PWB and IIT/IPS PWB
POWER
OFF/ON Check
connectors.
3.1A
U7-42
(4472)
Inter-system
Communication
Fail
Framing/Overrun/Parity
error between MCU/SW
PWB and IIT/IPS PWB
POWER
OFF/ON
3.1A
U7-43
(4473)
Inter-system
Communication
Fail
BCC error between
MCU/SW PWB and IIT/IPS
PWB.
POWER
OFF/ON
Rewrite NVM.
3.1A
U7-44
(4474)
Inter-system
Communication
Fail
No Communication between
MCU/SW PWB and IIT/IPS
PWB
POWER
OFF/ON
Rewrite NVM.
3.1A
U7-45
(4475)
Inter-system
Communication
Fail
Communication not
established between
MCU/SW PWB and IIT/IPS
PWB.
POWER
OFF/ON Check
connectors.
3.1A
Status
Code
Status Description
Corrective
Action
Ref.
BSD
U8-3
(4483)
LAMP/CCD
Sensor failure
AGC FAIL POWER
OFF/ON
6.1B,6.
2
U8-4
(4484)
LAMP/CCD
Sensor failure
AOC FAIL1
POWER
OFF/ON
6.1B,6.
2
U8-5
(4485)
LAMP/CCD
Sensor failure
AOC FAIL2 POWER
OFF/ON
6.1B,6.
2
U8-6
(4486)
LAMP/CCD
Sensor failure
Shading correction value
reading failure
POWER
OFF/ON
6.1B,6.
2
U9-1
(4810)
MCU/SW PWB
failure
MCU/SW PWB connection
failure
POWER
OFF/ON
3.1C
U9-31
(4831)
MCU/SW PWB
failure
MCU/SW PWB self-
propelled synchronous
signal 1 failure
POWER
OFF/ON
3.1C
U9-32
(4832)
MCU/SW PWB
failure
MCU/SW PWB self-
propelled synchronous
signal 2 failure
POWER
OFF/ON
3.1C
U9-33
(4833)
MCU/SW PWB
failure
MCU/SW PWB self-
propelled synchronous
signal 3 failure
POWER
OFF/ON
3.1C
U9-41
(4841)
MCU/SW PWB
failure
MCU/SW PWBIOT
synchro failure
POWER
OFF/ON
3.1C
UE-01
(4901)
EPSV Interface
Error
Login information mismatch POWER
OFF/ON
3.2A
UE-02
(4902)
EPSV Interface
Error
Communication error
between EPSV and related
products.
POWER
OFF/ON Check
connectors.
3.2A
UE-10
(4910)
EPSV Interface
Error
Unable to notify Fuji Xerox
of a machine fault
Press arbitrary
key.
3.2A
UE-11
(4911)
EPSV Interface
Error
Unable to change Install
data
Press arbitrary
key.
3.2A
UE-12
(4912)
EPSV Interface
Error
Unable to clear EPSV alert
information
Press arbitrary
key.
3.2A
UE-13
(4913)
EPSV Interface
Error
Unable to request Fuji
Xerox to recover the U
product
Press arbitrary
key.
3.2A
UE-14
(4914)
EPSV Interface
Error
Unable to transmit NR data
to Fuji Xerox
Press arbitrary
key.
3.2A

Xerox WorkCentre Pro 423 Specifications

General

Brand	Xerox
Model	WorkCentre Pro 423
Category	All in One Printer
Language	English