Xerox WorkCentre Pro 423 Service Manual

03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-7 CHAPTER 2 TROUBLESHOOTING
Status
Code
Status Description
Corrective
Action
Ref.
BSD
UE-71
(4971)
EPSV Interface
Error
Initial communication check
error between MCU/SW
PWB and EPSV
POWER
OFF/ON Check
connectors.
3.2A
UE-72
(4972)
EPSV Interface
Error
Framing/Overrun/Parity error
between MCU/SW PWB and
EPSV
POWER
OFF/ON
3.2A
UE-73
(4973)
EPSV Interface
Error
BCC error between
MCU/SW PWB and EPSV
POWER
OFF/ON
3.2A
UE-74
(4974)
EPSV Interface
Error
No Communication between
MCU/SW PWB and EPSV
POWER
OFF/ON
3.2A
UE-75
(4975)
EPSV Interface
Error
Communication not
established between
MCU/SW PWB and EPSV
POWER
OFF/ON Check
connectors.
3.2A
H5-61
(4561)
Finisher
Interface Error
Initial communication check
error between MCU/SW
PWB and FINISHER CONT
PWB
POWER
OFF/ON Check
connectors.
3.1E
H5-62
(4562)
Finisher
Interface Error
Framing/ Overrun/Parity
error between MCU/SW
PWB and FINISHER CONT
PWB
POWER
OFF/ON
3.1E
H5-63
(4563)
Finisher
Interface Error
BCC error between
MCU/SW PWB and
FINISHER CONT PWB
POWER
OFF/ON
3.1E
H5-64
(4564)
Finisher
Interface Error
No Communication between
MCU/SW PWB and
FINISHER CONT PWB
POWER
OFF/ON
3.1E
H5-65
(4565)
Finisher
Interface Error
Communication not
established between
MCU/SW PWB and
FINISHER CONT PWB
POWER
OFF/ON Check
connectors.
3.1E
H5-81
(4581)
Finisher Fault COMPILE MOTOR Fail
(COMPILE HP sensor not
ON/OFF within specified
time)
POWER
OFF/ON
12.8
H5-82
(4582)
Finisher Fault Stapler Motor Fail (Staple
HP sensor not ON at
stapling)
POWER
OFF/ON
12.10
Status
Code
Status Description
Corrective
Action
Ref.
BSD
H5-83
(4583)
Finisher Fault
TRAY ELEVETOR Fail
(UPPER LIMIT/NEAR
FULL/STACK HIGHT not
changing)
POWER
OFF/ON
12.11
H5-84
(4584)
Finisher Fault Stapler Unit fail POWER
OFF/ON
12.10
H6-63
(4663)
DADF PWB
memory error
EEPROM data damaged
Initialize NVM.
POWER
OFF/ON
3.1D
H6-64
(4664)
DADF PWB
memory error
EEPROM R/W Error
POWER
OFF/ON
Initialize NVM.
3.1D
H6-71
(4671)
DADF Interface
Error
Initial communication check
error between MCU/SW
PWB and DADF PWB
POWER
OFF/ON
3.1D
H6-72
(4672)
DADF Interface
Error
Framing/ Overrun/Parity
error between MCU/SW
PWB and DADF PWB
POWER
OFF/ON
3.1D
H6-73
(4673)
DADF Interface
Error
BCC error between
MCU/SW PWB and DADF
PWB
POWER
OFF/ON
3.1D
H6-74
(4674)
DADF Interface
Error
No Communication between
MCU/SW PWB and DADF
PWB
POWER
OFF/ON
3.1D
H6-75
(4675)
DADF Interface
Error
Communication not
established between
MCU/SW PWB and DADF
PWB
POWER
OFF/ON Check
connectors.
3.1D
H8-2
(4820)
Page Memory
failure
PAGE MEMORY PWB
connection failure
POWER
OFF/ON Check
connectors.
3.1C
H8-65
(4865)
Page Memory
failure
(Standard) PAGE MEMORY
PWB R/W Error
POWER
OFF/ON
3.1C
H8-66
(4866)
Page Memory
failure
(extensive) PAGE
MEMORY PWB R/W Error
POWER
OFF/ON
3.1C
H8-67
(4867)
Page Memory
failure
PAGE MEMORY PWB R/W
Error (The machine does
not reach Ready status.
POWER
OFF/ON
3.1C

Xerox WorkCentre Pro 423 Specifications

General

Brand	Xerox
Model	WorkCentre Pro 423
Category	All in One Printer
Language	English