Xerox WorkCentre Pro 423 - Page 42

WorkCentre Pro 423/428 2-10 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
Status
Code
Status Description
Corrective
Action
Ref.
BSD
F4-36
(4F4C)
JAM at Finisher
TIMING SNR
TIMING SENSOR Paper
remaining on
Remove paper. 12.6
F4-41
(4F4D)
JAM at Finisher
EXIT SNR
EXIT SENSOR ON even
after paper ejection
Remove paper.
12.4,12
.7
F4-42
(4F4E)
JAM at Finisher
EXIT SNR
EXIT SENSOR not ON
within specified time
Remove paper. 12.4,12
.7
F4-46
(4F4F)
JAM at Finisher
EXIT SNR
Paper remaining on EXIT
SENSOR
Remove paper. 12.7
F7-1
(4F71)
FINISHER
Interlock Open
COMPILER PATH COVER
(top) or COMPILER PATH
COVER (lower) is open
Close the COVER. 12.2
F7-2
(4F72)
FINISHER
Interlock Open
STAPLER COVER is open
at COMPILER
Close the Cover. 12.1
F7-3
(4F73)
FINISHER
Interlock Open
COMPILER TOP COVER is
open
Close the Cover. 12.2
F8-1
(4F81)
FINISHER
Interlock Open
FINSHER Interlock is open Close the Cover. 12.2
J1-2
(4B12)
No toner There is no toner.
Replace Drum/
Cartridge, then
POWER
OFF/ON
9.2
J3-1
(4B31)
Drum/Cartridge
installation
defect
Drum/Cartridge installation
defect
Extract and
insert
Drum/Cartridge
9.1
J6-1
(4B61)
CRU life CRU End of life
Replace Drum/
Cartridge, then
POWER
OFF/ON
9.1
J8-1
(4B81)
CRUM Access
Error
ID number mismatch Replace Drum/
Cartridge, then
POWER
OFF/ON
9.1
J8-3
(4B83)
CRUM Access
Error
Data read/write error Replace Drum/
Cartridge, then
POWER
OFF/ON
9.1
Status
Code
Status Description
Corrective
Action
Ref.
BSD
J8-4
(4B84)
CRUM Access
Error
ACK not received more than
five times
Replace Drum/
Cartridge, then
POWER
OFF/ON
9.1
L6-1
(49A1)
No Related
Product
Key counter not present Set key counter. 3.2C