03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-11 CHAPTER 2 TROUBLESHOOTING
2.3.1.3 ESS/FAX Status Codes
Types of Status Codes
l V0-nn: Machine root device/system error or Boot/Initialize error
l V1-nn: Device handler error
l V2-nn: Resident task error
l V4-nn: OS internal error
l V5-nn: Job error
l V6-nn: File, HDD, or image processing device error
l V7-nn: Communication error
l K0-n: Memory full/Wrong operation in dialing
l K6-n: Origination (Dial tone) failure
l K7:-n: Failure with the remote Fax terminal
l K9-n: Origination (Dial tone) failure in using ISDN communications
l X0-n: File error/Job error/Interrupt error/Device failure with Fax in operation/Faulty I/F
between CPUs
l X2-n: Error with G3FAX communication in progress
l X3-n: Error with G4FAX communication in progress, Error with ISDN communication in
progress
l D1-n: Auto diagnostic error (A failure area can be isolated. )
l D2-n: Auto diagnostic error (No failure area can be isolated. )
2.3.1.4 V Code List
V Code Internal
code
Description Corrective Action
V0-00 F000
Main CPU exception
processing error.
Reset: Initial SSP
Replace M/F MAIN PWB.
V0-00 F004 Main CPU exception
processing error
Reset: Initial PC
Replace M/F MAIN PWB.
V0-00 F008
Main CPU exception
processing error
Bus error
Replace M/F MAIN PWB.
V0-00 F012 Main CPU exception
processing error
Address error
Replace M/F MAIN PWB.
V0-00 F016
Main CPU exception
processing error
Illegal instruction
Replace M/F MAIN PWB.
V0-00 F020 Main CPU exception
processing error
Division by 0
Replace M/F MAIN PWB.
V0-00 F024
Main CPU exception
processing error
CHK instruction
Replace M/F MAIN PWB.
V0-00 F028 Main CPU exception
processing error
TRAPV instruction
Replace M/F MAIN PWB.
V0-00 F032
Main CPU exception
processing error
Privilege violation
Replace M/F MAIN PWB.
V0-00 F036 Main CPU exception
processing error
Trace exception processing
Replace M/F MAIN PWB.
V0-00 F040
Main CPU exception
processing error
Unsupported instruction
(line 1010 emulator)
Replace M/F MAIN PWB.
V0-00 F044 Main CPU exception
processing error
Unsupported instruction
(line 1111 emulator)
Replace M/F MAIN PWB.