Xerox WorkCentre Pro 423 - Page 45

03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-13 CHAPTER 2 TROUBLESHOOTING
V Code
Internal
code
Description Corrective Action
V0-11 8109 Event issue failure by
System Task at system boot
Check M/F MAIN PWB, PAGE
MEMORY, and MMB.
Replace M/F MAIN PWB.
V0-11 810A Disk Task attachment failure
by Initialize Task at system
boot
Check M/F MAIN PWB, PAGE
MEMORY, and MMB.
Replace M/F MAIN PWB .
V0-11 810B Power Off Report Job
attachment failure at system
boot
Check M/F MAIN PWB, PAGE
MEMORY, and MMB.
Replace M/F MAIN PWB .
V0-11 810C Display Monitor Task
attachment failure by
Initialize Task at system
boot
Check M/F MAIN PWB, PAGE
MEMORY, and MMB.
Replace M/F MAIN PWB .
V0-11 810D Failure of Job Contention
information import into UI at
initialization
V0-12 8D10
nonvol data area write
failure
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V0-12 8D11 mail box file pointer release
failure
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V0-14 8460 Incorrect correspondence
between option board and
option slot or option
recognition failure at system
boot
Check correspondences between
option boards and option slots.
Check/replace motherboard, G4M,
G4/ICM, and G3M.
V0-14 8461 Incorrect correspondence
between option board and
option slot (Four slots full)
Check correspondences between
option boards and option slots.
Check/replace motherboard, G4M,
G4/ICM, and G4M.
V1-00 8300 Undefined device call Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V1-02 8360
VCEPDMA transfer
underrun
Check/replace M/F MAIN PWB
(VCEP).
V1-02 8361
DMA_CH1 handler open
failure
Check/replace M/F MAIN PWB and
MMB.
V1-02 8362 DMA_CH1 handler close
failure
Check/replace M/F MAIN PWB and
MMB.
V Code
Internal
code
Description Corrective Action
V1-02 8363
DMA_CH1 handler abort
failure
Check/replace M/F MAIN PWB and
MMB.
V1-03 8380
Illegal command parameter
received by scmg handler
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V1-04 8390 Illegal command received by
HANDSET handler
Check/replace M/F MAIN PWB,
NCU, G4M, G4/ICM, motherboard,
PAGE MEMORY, MMB, and
HANDSET.
V1-04 8391
Illegal event received by
HANDSET handler
Check/replace M/F MAIN PWB,
NCU, G4M, G4/ICM, motherboard,
PAGE MEMORY, MMB, and
HANDSET.
V1-04 8392
Timeout detected by
HANDSET handler
Check/replace M/F MAIN PWB,
NCU, G4M, G4/ICM, motherboard,
PAGE MEMORY, MMB, and
HANDSET.
V1-05 83A0 Illegal communication type
received by Comm handler
Check/replace M/F MAIN PWB,
NCU, G4M, G4/ICM, motherboard,
PAGE MEMORY, MMB, and
HANDSET.
V1-05 83A1 Illegal event received by
Comm handler
Check/replace M/F MAIN PWB,
NCU, G4M, G4/ICM, motherboard,
PAGE MEMORY, MMB, and
HANDSET.
V1-05 83A2 Illegal communication state
received by Comm handler
Check/replace M/F MAIN PWB,
NCU, G4M, G4/ICM, motherboard,
PAGE MEMORY, MMB, and
HANDSET.
V1-05 83A3 Timeout detected by Comm
handler. (event has not
occurred)
Check/replace M/F MAIN PWB,
NCU, G4M, G4/ICM, motherboard,
PAGE MEMORY, MMB, and
HANDSET.
V1-05 83A4
Illegal communication mode
received by Comm handler
Check/replace M/F MAIN PWB,
NCU, G4M, G4/ICM, motherboard,
PAGE MEMORY, MMB, and
HANDSET.