Xerox WorkCentre Pro 423 - Page 46

WorkCentre Pro 423/428 2-14 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
V Code
Internal
code
Description Corrective Action
V1-05 83A5
Illegal communication
command received by
Comm handler
Check/replace M/F MAIN PWB,
NCU, G4M, G4/ICM, motherboard,
PAGE MEMORY, MMB, and
HANDSET.
V1-05 83A6 Protocol trace acquisition
failure
Check/replace M/F MAIN PWB,
G3M, G4M, and G4/ICM.
V1-05 83A7
Abnormal return value from
DTMF checker
Check M/F MAIN PWB and MMB.
V1-05 83A8 Job type abnormal after
DTMF procedure
Check M/F MAIN PWB and MMB.
S/W bug in the process monitor.
V1-05 83A9 Abnormal return value from
host DTMF related function
Check M/F MAIN PWB and MMB.
V1-06 83B0
Illegal channel number
received by G3 module
handler
Check M/F MAIN PWB and G3M
board for connections. Replace
M/F MAIN PWB or G3M board.
V1-06 83B1
No response from G3 at
system boot
Check M/F MAIN PWB and G3M
board for connections. Replace
M/F MAIN PWB or G3M board.
V1-06 83B2
Command interface from
M/F MAIN PWB to G3 is
busy at system boot
Check M/F MAIN PWB and G3M
board for connections. Replace
M/F MAIN PWB or G3M board.
V1-06 83B3
Command interface from G3
to M/F MAIN PWB not
active at system boot
Check M/F MAIN PWB and G3M
board for connections. Replace
M/F MAIN PWB or G3M board.
V1-06 83B4
Illegal interrupt detected by
G3 module handler
Check M/F MAIN PWB and G3M
board for connections. Replace
M/F MAIN PWB or G3M board.
V1-06 83B5
Illegal command received by
G3 module handler
Check M/F MAIN PWB and G3M
board for connections. Replace
M/F MAIN PWB or G3M board.
V1-06 83B6
Illegal ID received by G3
module handler
Check M/F MAIN PWB and G3M
board for connections. Replace
M/F MAIN PWB or G3M board.
V1-06 83B7
Idle notification not received
from G3M
Check M/F MAIN PWB and G3M
board for connections. Replace
M/F MAIN PWB or G3M board.
V Code
Internal
code
Description Corrective Action
V1-07 83C0 Illegal channel number
received by G3 channel
handler
Check M/F MAIN PWB and G3M
board for connections. Replace
M/F MAIN PWB or G3M board.
V1-07 83C1 Illegal command received by
G3 channel handler
Check M/F MAIN PWB and G3M
board for connections. Replace
M/F MAIN PWB or G3M board.
V1-07 83C2
G3 channel event posting
failure
Check M/F MAIN PWB and G3M
board for connections. Replace
M/F MAIN PWB or G3M board.
V1-08 83D0
Illegal channel number
received by PSTN handler
Check/replace M/F MAIN PWB,
NCU, motherboard, PAGE
MEMORY, and MMB.
V1-08 83D1
Illegal command received by
PSTN handler
Check/replace M/F MAIN PWB,
NCU, motherboard, PAGE
MEMORY, and MMB.
V1-08 83D2
PSTN channel event posting
failure
Check/replace M/F MAIN PWB,
NCU, motherboard, PAGE
MEMORY, and MMB.
V1-09 83E0
No response from G4 at
system boot
Check M/F MAIN PWB and G4M
board for connections. Replace
M/F MAIN PWB or G4M board.
V1-09 83E1
Illegal channel number
received by G4 module
handler
Check M/F MAIN PWB and G4M
board for connections. Replace
M/F MAIN PWB or G4M board.
V1-09 83E2
Illegal command received by
G4 module handler
Check M/F MAIN PWB and G4M
board for connections. Replace
M/F MAIN PWB or G4M board.
V1-09 83E3
Command interface from
M/F MAIN PWB to G4 is
busy
Check M/F MAIN PWB and G4M
board for connections. Replace
M/F MAIN PWB or G4M board.
V1-09 83E4
Illegal interrupt detected by
G4 module handler
Check M/F MAIN PWB and G4M
board for connections. Replace
M/F MAIN PWB or G4M board.
V1-09 83E5
Illegal ID received by G4
module handler
Check M/F MAIN PWB and G4M
board for connections. Replace
M/F MAIN PWB or G4M board.
V1-09 83E6
Illegal reference number
received by G4 module
handler from G4 module
Check M/F MAIN PWB and G4M
board for connections. Replace
M/F MAIN PWB or G4M board.