Xerox WorkCentre Pro 423 - Page 47

03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-15 CHAPTER 2 TROUBLESHOOTING
V Code
Internal
code
Description Corrective Action
V1-09 83E7
Illegal response received by
G4 module handler
Check M/F MAIN PWB and G4M
board for connections. Replace
M/F MAIN PWB or G4M board.
V1-09 83E8
Non-installed mail received
by G4 module handler
Check M/F MAIN PWB and G4M
board for connections. Replace
M/F MAIN PWB or G4M board.
V1-09 83E9
Data received by G4 module
handler more than specified
Check M/F MAIN PWB and G4M
board for connections. Replace
M/F MAIN PWB or G4M board.
V1-09 83EA
Illegal ID received by G4
module handler
Check M/F MAIN PWB and G4M
board for connections. Replace
M/F MAIN PWB or G4M board.
V1-09 83EB Illegal PI received by G4
module handler
Check M/F MAIN PWB and G4M
board for connections. Replace
M/F MAIN PWB or G4M board.
V1-09 83EC
No periodic IDLE notice
from G4 module
Replace G4M board.
V1-10 83F1 Illegal channel number
received by G4 channel
handler
Check/replace M/F MAIN PWB,
G4M, G4/ICM, motherboard, PAGE
MEMORY, and MMB.
V1-10 83F2
Illegal command received by
G4 channel handler
Check/replace M/F MAIN PWB,
G4M, G4/ICM, motherboard, PAGE
MEMORY, and MMB.
V1-10 83F3 G4 channel event posting
failure
Check/replace M/F MAIN PWB,
G4M, G4/ICM, motherboard, PAGE
MEMORY, and MMB.
V1-11 8401
Illegal channel number
received by CSDN handler
Check/replace M/F MAIN PWB,
motherboard, PAGE MEMORY,
and MMB.
V1-11 8402 CSDN event posting failure Check/replace M/F MAIN PWB,
motherboard, PAGE MEMORY,
and MMB.
V1-12 8420
Illegal command received by
ICM handler
Check M/F MAIN PWB and G4/ICM
board for connections. Replace
M/F MAIN PWB or G4/ICM borad.
V1-12 8421 Command interface from
M/F MAIN PWB to ICM is
busy
Check M/F MAIN PWB and G4/ICM
board for connections. Replace
M/F MAIN PWB or G4/ICM borad.
V Code
Internal
code
Description Corrective Action
V1-12 8422
Illegal interrupt detected by
ICM handler
Check M/F MAIN PWB and G4/ICM
board for connections. Replace
M/F MAIN PWB or G4/ICM borad.
V1-12 8423 Timeout detected by ICM
handler
Check M/F MAIN PWB and G4/ICM
board for connections. Replace
M/F MAIN PWB or G4/ICM borad.
V1-12 8424
Response timeout detected
by ICM handler
Check M/F MAIN PWB and G4/ICM
board for connections. Replace
M/F MAIN PWB or G4/ICM borad.
V1-12 8425 Illegal ID received by ICM
mail handler
Check M/F MAIN PWB and G4/ICM
board for connections. Replace
M/F MAIN PWB or G4/ICM borad.
V1-12 8430
Illegal command received by
ISDN handler
Check/replace M/F MAIN PWB,
G4M, G4/ICM, motherboard, PAGE
MEMORY, and MMB. Check the
line.
V1-12 8431 Illegal channel number
received by ISDN handler
Check/replace M/F MAIN PWB,
G4M, G4/ICM, motherboard, PAGE
MEMORY, and MMB. Check the
line.
V1-12 8432 ISDN event posting failure Check/replace M/F MAIN PWB,
G4M, G4/ICM, motherboard, PAGE
MEMORY, and MMB. Check the
line.
V2-00 8110
Event issue failure by
process Monitor Task
Check M/F Main PWB, PAGE
MEMORY, and MMB. Replace M/F
Main PWB.
V2-00 8111
Print job error (Illegal
parameter)
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V2-00 8112 Print job error (BM interface
error)
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V2-00 8113 Power-off report creation
failure
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V2-00 8114 Communication log file
creation failure
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V2-00 8115 Exclusive control failure by
Process Monitor Task
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.
V2-00 8117 File information read failure
Check/replace M/F MAIN PWB,
PAGE MEMORY, and MMB.