Xerox WorkCentre Pro 423 - Page 53

03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-21 CHAPTER 2 TROUBLESHOOTING
V Code
Internal
code
Description Corrective Action
V7-00 8518 Abnormal DSR specified
from SCM
M/F MAIN PWB or G3M software
bug → Replace the software with
the latest version. Replace the
G3M or M/F MAIN PWB.
V7-00 8540 Modem operation error Replace G3M board.
V7-00 8541
FXOS post event error
(Event read error)
Replace G3M board.
V7-00 8542
Illegal event parameter
received by line monitor task
Replace G3M board.
V7-00 8560 Modem test error (Register) Check/replace G3M board.
V7-00 8561 Modem test error (DSP) Check/replace G3M board.
V7-00 8562
Modem test error
(Checksum)
Check/replace G3M board.
V7-00 8564 Checksum error Replace G3M Rom.
V7-00 8565 Work Ram error Replace G3M board.
V7-00 8566 Dual Port Ram error Replace G3M or M/F Main PWB.
V7-00 8567 Timer error Replace G3M board.
V7-00 8568 No modem response
V7-00 8571 TCB stack overflow
Check/replace G3M and M/F MAIN
PWB.
V7-00 8572 TCB address not correct
Check/replace G3M and M/F MAIN
PWB.
V7-00 8573 TPCB address not correct Check/replace G3M and M/F MAIN
PWB.
V7-00 8574 Task number not correct Check/replace G3M and M/F MAIN
PWB.
V7-00 8575 ECB address not correct Check/replace G3M and M/F MAIN
PWB.
V7-00 8576 PRM address not correct Check/replace G3M and M/F MAIN
PWB.
V7-00 8577 TMCB address not correct
Check/replace G3M and M/F MAIN
PWB.
V7-00 8578
Specified TPCB address not
found
Check/replace G3M and M/F MAIN
PWB.
V7-00 8579 Specified TCB address not
found
Check/replace G3M and M/F MAIN
PWB.
V Code
Internal
code
Description Corrective Action
V7-00 857A No TCB memory
Check/replace G3M and M/F MAIN
PWB.
V7-00 857B
Specified TCB address not
found
Check/replace G3M and M/F MAIN
PWB.
V7-00 857C Inhibited event (0) detected Check/replace G3M and M/F MAIN
PWB.
V7-00 857D Specified ECB address not
found
Check/replace G3M and M/F MAIN
PWB.
V7-00 857E Received PRM Failure Check/replace G3M and M/F MAIN
PWB.
V7-00 857F Syntax error Check/replace G3M and M/F MAIN
PWB.
V7-00 8580 No TMCB memory
Check/replace G3M and M/F MAIN
PWB.
V7-00 8581 No ECB memory
Check/replace G3M and M/F MAIN
PWB.
V7-00 8582 No PRM memory
Check/replace G3M and M/F MAIN
PWB.
V7-00 8583
No NULL event in
arguments of mwait_event
function
Check/replace G3M and M/F MAIN
PWB.
V7-00 8584 CPU exception processing
error: Bus error
Check G3M and M/F MAIN PWB
for connections. Check/replace
G3M and M/F MAIN PWB.
V7-00 8585
CPU exception processing
error: Address error
Check G3M and M/F MAIN PWB
for connections. Check/replace
G3M and M/F MAIN PWB.
V7-00 8586 CPU exception processing
error: Illegal instruction
Check G3M and M/F MAIN PWB
for connections. Check/replace
G3M and M/F MAIN PWB.
V7-00 8587
CPU exception processing
error: division by 0
Check G3M and M/F MAIN PWB
for connections. Check/replace
G3M and M/F MAIN PWB.
V7-00 8588 CPU exception processing
error. CHK instruction
Check G3M and M/F MAIN PWB
for connections. Check/replace
G3M and M/F MAIN PWB.