Xerox WorkCentre Pro 423 - Page 88

WorkCentre Pro 423/428 2-56 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
Chain-
Link
Description LCD display Job log Corrective Action
003-953
Tray 4 Empty <no job>
Ready to print
<with job>
Add paper tray4
xxxx
003-954
Tray SMH Empty <no job>
Ready to print
<with job>
Add paper tray5
xxxx
Refer to General-
purpose Sensor FIP
and check Sensor.
003-958
SMH size not conforming Check Tray5
xxxx
Load correct paper.
003-959
Tray 1 size not conforming Check Tray1
xxxx
Refer to General-
purpose Sensor FIP
and check Sensor.
003-960
Tray 2 size not conforming Check Tray2
xxxx
Refer to General-
purpose Sensor FIP
and check Sensor.
003-961
Tray 3 size not conforming Check Tray3
xxxx
Refer to General-
purpose Sensor FIP
and check Sensor.
003-962
Tray 4 size not conforming Check Tray4
xxxx
Refer to General-
purpose Sensor FIP
and check Sensor.
003-965
ATS/APS No Paper Check Tray N
xxxx
Refer to General-
purpose Sensor FIP
and check Sensor.
003-966
ATS/APS No Destination
Error
Refer to General-
purpose Sensor FIP
and check Sensor.
003-985
Check SMH pause Check Tray5
xxxx
Check the paper
size, direction, and
type and press the
eject key.
009-413
Toner Black Near Empty
009-428
Drum Cartridge Change
Soon
Chain-
Link
Description LCD display Job log Corrective Action
012-281
012-284
Refer to the Stapler
Finisher Install
procedure (step 17)
and check that the
shipping screw has
been removed.
012-941
Finisher Face Up Tray Full
of Paper
012-942
Stacker
(FinisherFaceDownTray)
Full of Paper
012-943
Staple feed error
012-944
Staple cartridge loading
error
012-945
Staple Cartridge Near
Empty
012-946
Finisher pause
016-450
SMB host name duplicate Duplicate SMB
host names
Change the host
name.
016-452
IP address duplicate Duplicate IP
address
Change IP address.
016-453
IP address acquisition from
DHCP server not successful
Unable to get IP
address
Set the IP address
(no acquisition from
the DHCP server).
016-460
FULL status detected at HD
access
FULL status
detected at HD
access