Xerox WorkCentre Pro 423 - Page 87

03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-55 CHAPTER 2 TROUBLESHOOTING
2.3.1.13 PRINTER ESS Codes List
Chain-
Link
Description LCD display Job log Corrective Action
003- 352
(N7-11)
Data length error of status
received from IOT
Ready to print
(***-***)
003- 354
(N7-11)
Parity error during status
reception from IOT
Ready to print
(***-***)
003- 355
(N7-11)
Framing error during status
reception from IOT
Ready to print
(***-***)
003- 356
(N7-11)
Overrun error during status
reception from IOT
Ready to print
(***-***)
003- 357
(N7-11)
Status reception from IOT
suspended
Ready to print
(***-***)
003- 359
(N7-11)
Abnormal status (not
existing in I/F) received from
IOT
Ready to print
(***-***)
003- 364
(N1-14)
DMA transfer error Ready to print
(***-***)
1. Replace RAM.
2. Execute DC355
diagnosis. If the
problem persists,
replace HDD.
3. Replace ESS
PWB.
003- 366
Other error from JBIG
Library
Ready to print
(***-***)
Replace ESS PWB.
003-370
(N1-14)
Marker code detection error Ready to print
(***-***)
1. Replace RAM.
2. Execute DC355
diagnosis. If the
problem persists,
replace HDD.
3. Replace ESS
PWB.
003-375
(N7-30)
DC_SYS_DOWN status
received
Ready to print
(***-***)
003-376
(N7-30)
Command error status
received
Ready to print
(***-***)
003-377
(N7-30)
Essential sent command
was rejected by IOT
(COMMAND_REJECT
status received)
Ready to print
(***-***)
003-380
(N7-30)
Serial number write request
to IOT not successful
Ready to print
(***-***)
Chain-
Link
Description LCD display Job log Corrective Action
003-381
(N7-30)
Product number (model
code) write request to IOT
not successful
Ready to print
(***-***)
003-382
(N7-30)
CPM TYPE write request
not successful
Ready to print
(***-***)
003-747
Specified print parameter
abnormal
Eror resolved
(***-***)
Print para-
meter error
Change the
parameter and
reprint.
003-946
Tray1 Not In Position <no job>
Ready to print
<with job>
Push in tray1
003-947
Tray2 Not In Position <no job>
Ready to print
<with job>
Push in tray2
003-948
Tray3 Not In Position <no job>
Ready to print
<with job>
Push in tray3
003-949
Tray4 Not In Position <no job>
Ready to print
<with job>
Push in tray4
003-950
Tray 1 Empty <no job>
Ready to print
<with job>
Add paper tray1
xxxx
003-951
Tray 2 Empty <no job>
Ready to print
<with job>
Add paper tray2
xxxx
003-952
Tray 3 Empty <no job>
Ready to print
<with job>
Add paper tray3
xxxx