WorkCentre Pro 423/428 2-62 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
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Link
Description LCD display Job log Corrective Action
081-711
Failed to reserve resources
during confidential box
operation
FAXC_EMBResourceLack /
Mailbox Error
Error resolved
(***-***)
Resources
shortage
during
confidential
box
operation
081-712
Specified confidential box
number outside range
FAXC_EMBNotInScope /
Mailbox Error
Error resolved
(***-***)
Invalid
confidential
box number
081-713
Confidential box number or
password of invalid format
FAXC_EMBInvalidFormat /
Mailbox Error
Error resolved
(***-***)
Invalid
confidential
box
number/pas
sword
081-714
Specified confidential box
number not registered
FAXC_EMBNotExist /
Mailbox Error
Error resolved
(***-***)
Non-
registered
confidential
box number
081-715
Confidential box password
mismatch
FAXC_EMBInvalidPasswor
d / Mailbox Error
Error resolved
(***-***)
Illegal
confidential
box
password
081-716
Specified document not in
confidential box
FAXC_EMBDocNotFound /
Mailbox Error
Error resolved
(***-***)
Document
not in
confidential
box
081-717
Specified document in
confidential box in use
FAXC_EMBDocBusy /
Mailbox Error
Error resolved
(***-***)
Confidential
box
document in
use
081-718
Unable to fetch specified
document from confidential
box
FAXC_EMBDocNotRetrieve
d / Mailbox Error
Error resolved
(***-***)
Confidential
box
document
fetch error
081-719
Unable to store document in
specified confidential box
FAXC_EMBDocNotStored /
Mailbox Error
Error resolved
(***-***)
Confidential
box
document
storage error
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Link
Description LCD display Job log Corrective Action
081-720
Error in communication with
MF-SYS
FAXC_ECommunErrToFU /
Fatal Error
Error resolved
(***-***)
MF module
communicati
on error
081-721
Image data transfer aborted
by task in P-ESS
FAXC_EAbortByPRT / MF-
API errors
Error resolved
(***-***)
Image data
transfer
abortion
081-722
MF-API internal processing
error in image transfer
(Mainly error in
PfimgConvert())
FAXC_EOther / Others
Error resolved
(***-***)
Image
transfer
error
082-311
(N9-59)
Unsuccessful module
diagnosis at QA I/F
activation (DP-RAM
contents check)
FAXC_EDPRam / Fatal
Error
Ready to print
(***-***)
103-320
(N6-19)
SEEPROM Fail Ready to print
(***-***)
1. Extract and insert
the ESS-installed
standard ROM.
2. Replace the ESS-
installed standard
ROM.
103-332
(N6-17)
ESS standard ROM Error Ready to print
(***-***)
Replace ESS PWB.
103-333
(N1-13)
Sensor error Ready to print
(***-***)
Replace ESS PWB.
103-334
(N6-18)
Standard FontROM Error Ready to print
(***-***)
Replace Font ROM.
103-337
(N6-26)
ESS standard RAM Error Ready to print
(***-***)
Replace ESS
PWB(PL13.1).
103-339
(N6-42)
Faulty ROM DIMM installing
from another model
Ready to print
(***-***)
1. Check ROM
DIMM and install a
correct one.
2.Replace ESS
PWB(PL13.1).