Xerox WorkCentre Pro 423 - Page 95

03/02 2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428 2-63 CHAPTER 2 TROUBLESHOOTING
Chain-
Link
Description LCD display Job log Corrective Action
103-372
(N9-16)
IOT Controller software error
Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
103-373
(N9-16)
IOT Manager software error Ready to print
(***-***)
103-374
(N9-16)
IOT DeviceDriver software
error
Ready to print
(***-***)
116-200
(N1-10)
Main PWBA IC fail Ready to print
(***-***)
Replace ESS PWB.
116-201
(N1-40)
HDD startup failure due to
HDD fault
Ready to print
(***-***)
1. Diagnose HDD.
2.Replace HDD.
3.Replace ESS
PWB.
116-206
(N1-15)
Timer failure Ready to print
(***-***)
Replace ESS PWB.
116-207
(N1-20)
Ethernet Board Fail Ready to print
(***-***)
116-209
(N6-13)
ESS Font ROM DIMM #1
Check Fail
Ready to print
(***-***)
1. Extract and insert
the ESS Font ROM
DIMM #1.
2.Replace ESS Font
ROM DIMM #1.
116-314
(N6-15)
Ethernet Address Fail Ready to print
(***-***)
Replace ESS PWB.
116-315
(N6-21)
ESS RAM DIMM #1 W/R
Check Fail
Ready to print
(***-***)
1. Extract and insert
the ESS RAM DIMM
#1.
2.Replace ESS RAM
DIMM #1.
3.Replace ESS
PWB.
116-317
(N6-10)
ESS ROM DIMM #1 Check
Fail
Ready to print
(***-***)
1. Extract and insert
the standard ROM
DIMM.
2.Replace standard
ROM DIMM.
3.Replace ESS
PWB.
Chain-
Link
Description LCD display Job log Corrective Action
116-318
(N6-11)
ESS ROM DIMM #2 Check
Fail
Ready to print
(***-***)
1. Extract and insert
the optional ROM
DIMM.
2.Replace the
optional ROM DIMM.
116-320
(N9-40)
STREAMZ critical error Ready to print
(***-***)
1.Reinstall the ESS
software.
2.Replace ESS
PWB.
116-321
(N9-11)
SysCon Error Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
116-323
(N6-24)
ESS NVRAM W/R Check
FAIL
Ready to print
(***-***)
Replace ESS PWB.
116-324
(N9-10)
System error Ready to print
(***-***)
Replace ESS PWB.
116-325
(N2-10)
ESS FAN FAIL Ready to print
(***-***)
1.Replace ESS Fan.
2.Replace ESS
PWB.
116-326
(N6-31)
ESS ROM DIMM #1 Flash
Fail
Ready to print
(***-***)
1. Extract and insert
the ESS ROM DIMM
#1.
2.Replace ESS
ROM DIMM #1.
3.Replace ESS
PWB.
116-327
(N6-32)
ESS ROM DIMM #2 Flash
Fail
Ready to print
(***-***)
1. Extract and insert
the ESS ROM DIMM
#2.
2.Replace ESS
ROM DIMM #2.
116-328
(N6-25)
L2 Cache Fail Ready to print
(***-***)
1.Replace ESS
PWB.