WorkCentre Pro 423/428 2-64 CHAPTER 2 TROUBLESHOOTING
03/02 2.3 Level 2 Troubleshooting
Chain-
Link
Description LCD display Job log Corrective Action
116-332
(N6-51)
Invalid Log control
information
Ready to print
(***-***)
1.Remove HDD, turn
the power ON/OFF,
then reinstall HDD
and power ON.
2.Execute HDD Diag
(DC355).
3.Replace ESS
PWB.
116-333
(N9-42)
LocalTalk related system
call error
Ready to print
(***-***)
1.Reinstall the ESS
software.
2.Replace ESS
PWB.
116-334
(N6-30)
ESS Standard ROM Flash
Fail
Ready to print
(***-***)
116-335
(N1-41)
HD fault detected by MFIO Ready to print
(***-***)
1.HDD Format
2.Replace HDD.
3.Replace P-ESS
Board.
116-336
(N1-41)
HD fault detected by
Redirector
Ready to print
(***-***)
1.HDD Format
2.Replace HDD.
3.Replace P-ESS
Board.
116-337
(N1-41)
Job template storage error
on local HD
Ready to print
(***-***)
1.HDD Format
2.Replace HDD.
3.Replace P-ESS
Board.
116-340
(N6-50)
Short of page memory,
input buffer, or work area.
Task activation failure due
to Malloc error or other.
Ready to print
(***-***)
1. Add memory.
2. Extract the
PostScript option.
116-341
(N6-40)
ROM DIMM version
mismatch
Ready to print
(***-***)
116-342
(N9-49)
Critical error detected by JT
monitor
Ready to print
(***-***)
1.Power OFF/ON.
2.Replace ESS
PWB.
116-343
(N9-50)
MF-SYS communication
error detected by JT monitor
Ready to print
(***-***)
116-344
(N9-51)
Critical error detected by
MFIO
Ready to print
(***-***)
1.Power OFF/ON.
2.Replace ESS
PWB.
Chain-
Link
Description LCD display Job log Corrective Action
116-345
(N1-60)
Token Ring Control IC
access error
Ready to print
(***-***)
116-346
(N9-53)
Critical error detected by
Formatter
Ready to print
(***-***)
1.Power OFF/ON
2.Replace ESS
PWB.
116-347
(N1-30)
LocalTalk board failure Ready to print
(***-***)
116-348
(N9-54)
Critical error detected by
Redirector
Ready to print
(***-***)
1.Power OFF/ON
2.Replace ESS
PWB.
116-349
(N9-26)
Pfile function call error by
SIF
Ready to print
(***-***)
Replace ESS PWB.
116-350
(N9-43)
AppleTalk general critical
error
Ready to print
(***-***)
1.Reinstall the ESS
software.
2.Replace ESS
PWB.
116-351
(N9-41)
EtherTalk related critical
error
Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
116-352
(N9-45)
NetWare related critical
error
Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
116-353
(N9-44)
lpd related critical error Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
116-355
(N9-48)
SNMP Agent related critical
error
Ready to print
(***-***)
1. Reinstall the ESS
software.
2. Replace ESS
PWB.
116-356
(N9-60)
EWS related critical error Ready to print
(***-***)
1. Reinstall the ESS
software.
2.Replace ESS
PWB.
116-357
(N9-20)
PS Fatal System error Ready to print
(***-***)
1.Replace ESS
PWB.
2.Collect data.