Configuring Basic Features
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User or administrator can access call logs by downloading them to the local system for
diagnosis purpose.
To export the call logs via web user interface:
1. Click on Settings->Configuration.
2. Click Export to open file download window, and then save the file to your local system.
To view the call logs on your local system
:
1. Open the folder where you save the call logs.
2. Double-click the call logs file that is in .xml format.
The following figure shows a portion of a call logs file:
Missed Call Log
Missed call log allows the Skype for Business phone to display the number of missed calls with
an indicator icon on the idle screen, and to log missed calls in the Missed Calls list when the
Skype for Business phone misses calls. Once the user accesses the Missed Calls list, the prompt
message and indicator icon on the idle screen disappear.
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