Troubleshooting
363
on your Skype for Business phone.
Reboot the Skype for Business phone. The configurations require a reboot to take effect.
Password Issues
How to restore the administrator password?
Factory reset can restore the original password. All custom settings will be overwritten after
reset.
Other Issues
How do I find the basic information of the Skype for Business phone?
Press Menu-> Status when the Skype for Business phone is idle to check the basic information
(e.g., IP address, MAC address and firmware version).
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