Configuring Advanced Features
249
4. Click Confirm to accept the change.
A dialog box pops up to prompt that settings will take effect after a reboot.
5. Click OK to reboot the Skype for Business phone.
Quality of Experience
Quality of Experience (QoE) metrics track the quality of audio calls made in your organization,
including such things as the number of network packets lost, background noise, and the amount
of "jitter" (differences in packet delay).
The phone calculates QoE metrics and then sends them to a server for monitoring and
diagnostics purposes.
The phone will send QoE metrics every 30 seconds during a call or once a call ends (the call
should last at least 5 seconds).
In QoE Metrics, the following formation will be reported:
VQSessionReport:DialogInfo