Configuring Basic Features
175
480 (Temporarily Not Available)
486 (Busy Here)
603 (Decline)
Procedure
Return code for refused call can be configured using the configuration files or locally.
Specify the return code and the
reason of the SIP response message
when refusing a call.
Parameter:
features.normal_refuse_code
Specify the return code and the
reason of the SIP response message
when refusing a call.
Navigate to:
http://<phoneIPAddress>/servlet?p
=features-general&q=load
Details of the Configuration Parameter:
features.normal_refuse_code
Description:
Configures a return code and reason of SIP response messages when the Skype for Business
phone rejects an incoming call. A specific reason is displayed on the caller’s phone LCD
screen.
404-Not Found
480-Temporarily Not Available
486-Busy Here
603-Decline
If it is set to 486 (Busy Here), the caller’s phone LCD screen will display the message “Busy
Here” when the callee rejects the incoming call.
Web User Interface:
Features->General Information->Return Code When Refuse
Phone User Interface:
None