Yealink VC800 - User Manual

Other manuals for Yealink VC800

Administrator's Guide295 pages

Deployment Guide6 pages

Quick Start Guide12 pages

Questions and Answers:

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Dwayne WhiteSep 12, 2025
Why can’t I adjust the camera angle and focus on my Yealink VC800 Conference System?
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  Drew VanceSep 12, 2025
  If you can’t adjust the camera angle and focus, remember that you can adjust the camera when the system is idle or during a call. Ensure that the batteries in the remote control are in good working condition and installed correctly. Aim the remote control at the sensor when operating the unit. Also, make sure that no objects are obstructing the sensor on the front of the camera. Verify that the LED on the front of the camera flashes green when you use the remote control. Ensure that you are controlling the local camera. Reboot the system. If the above suggestions cannot solve your problem, perhaps the remote control is broken.
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Kelly FloresSep 12, 2025
Why does my Yealink VC800 Conference System fail to call the far site via IP address?
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  robertsonmelanieSep 12, 2025
  To resolve the issue of the system failing to call the far site via IP address, first, ensure that at least one call protocol is enabled on both sites. Next, verify that the network is connected and configured correctly. If problems persist, ping the IP address of the far site and contact your system administrator if the ping fails.
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Gregory MccormickSep 9, 2025
Why is the video quality bad on my Yealink VC800 Conference System?
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  John LeonSep 9, 2025
  Several factors can cause the video quality to be poor. Ensure that the display device has a suitable resolution. Check for packet loss. Verify that the camera settings, such as brightness and white balance, are configured correctly. Also, avoid high-intensity indoor light or direct sunlight on the camera.
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Michael HernandezSep 8, 2025
Why can’t the far site hear the local audio from my Yealink VC800 Conference System?
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  Joel HernandezSep 9, 2025
  If the far site cannot hear the local audio, ensure that the local audio input device is correctly connected. Check that speakers are not obscured or damaged. Verify that the near site is not muted. Also, check if the system has enabled the auto-answer mute or auto-dialout mute features.
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Michael SmithSep 7, 2025
Why doesn’t the remote control work with my Yealink Conference System?
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  Christine MontoyaSep 7, 2025
  There could be several reasons why the remote control isn’t working. First, check if the system is powered on. Next, verify that the battery's positive and negative charges are connected correctly. Also, ensure the battery has sufficient power. Finally, check for any special fluorescent or neon signs nearby, as these can sometimes interfere with the remote control's signal.
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Kenneth RussellAug 23, 2025
Why is my Yealink Conference System unable to place calls?
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  Eric WilsonAug 23, 2025
  If your Yealink Conference System can't place calls, first verify that your network connection is active. If using an account, ensure that the account is registered. Also, confirm that the remote system supports the same call protocol as your local system.
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dhendersonSep 5, 2025
Why does my Yealink VC800 fail to call the far site?
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  howardlauraSep 5, 2025
  Several factors can cause the system to fail when calling the far site. Check the following: the network availability of both the near and far sites; whether the far site has enabled the DND (Do Not Disturb) feature; the correct registration of accounts and the appropriate account usage for calling; the accuracy of the dialed number; whether the far site is rejecting the call; if a firewall is blocking inbound traffic; whether the far site has reached its maximum call-in limit; if encryption is required, ensure it's enabled on both ends; and confirm that both sites support the same call protocol.
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Zachary ReevesSep 4, 2025
Why is my Yealink Conference System display device black?
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  Mr. Christopher RobertsSep 4, 2025
  There are several reasons why the display device might be black: * The display device may not be properly connected to the VC800/VC500 codec. * The system could be in sleep mode. Press any key on the CP960 conference phone or remote control to resume operation. * The display device itself might be in sleep mode or turned off. Press the power button on the remote control or on the display device. * You might have selected the wrong video input source. Try changing the video input source.
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Nicolas WhiteSep 3, 2025
Why is the voice quality poor on my Yealink Conference System?
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  campbellnathanSep 3, 2025
  Several factors could be causing the poor voice quality. Users may be too far from or too close to the microphone. The audio pickup device might be moving frequently. Intermittent voice issues often stem from voice packet loss or jitter. Nearby noise-generating devices, such as computers or fans, can also make it difficult to hear clearly. Additionally, faulty wires could be the culprit; try replacing the old cables with new ones to see if this improves connectivity.
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Richard SandovalSep 2, 2025
How to fix incorrect time and date on my Yealink Conference System display?
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  Anna JamesSep 2, 2025
  If the display device on your Yealink Conference System doesn't show the correct time and date, check if the system is configured to automatically obtain the time and date from the SNTP server. If it fails to connect, contact your system administrator. You can also configure the time and date manually.