Chapter 40 Diagnostics
ZyWALL ATP Series User’s Guide
787
Figure 544 Maintenance > Diagnostics > Remote Assistance - Random
Figure 545 Maintenance > Diagnostics > Remote Assistance - Manual
The following table describes the labels in this screen.
Table 351 Maintenance > Diagnostics > Remote Assistance
LABEL DESCRIPTION
General Setting
Enable Remote
Assistance
Select this to enable an external person, such as customer support to access the Zyxel
Device from a network outside the Zyxel Device local network for troubleshooting.
Remote Settings Select Use Random Settings to access the Zyxel Device remotely by using a randomly
generated user name and password pair.
Select Use Manual Settings to access the Zyxel Device remotely by using a previously
configured specific user account.
Generate This button is displayed when you select Use Random Settings in the Remote Settings
field.
Click this button to generate a random user name and password pair.
User Name Select a previously created user/group object that identifies who can have external
access to the Zyxel Device for troubleshooting.
To Next Page
Loading...
