The TR-069 protocol is utilized by the My2N cloud service. Make sure that TR-069 is enabled and Active
profile set to My2N to make the device work with My2N properly. Only then the device will be able to log in to
My2N periodically for configuration.
This function helps you connect the device to your ACS (Auto Configuration Server). In this case, the
connection to My2N will be disabled in the device.
My2N / TR069 Enabled – enable connection to My2N or another ACS server.
General Settings
Active Profile – select one of the pre-defined profiles (ACS), or choose a setting of your own and configure
the ACS connection manually.
Next Synchronization in – display the time period in which the device shall contact a remote ACS.
Connection Status – display the current ACS connection state or error state description if necessary.
Communication Status Detail – server communication error code or HTTP status code.
Connection test – test the TR069 connection according to the set profile, see the Active profile. The test
result is displayed in the Connection status.
Diagnostics
Diagnostics
The interface allows you to capture diagnostic logs to be downloaded and sent to the Technical support
subsequently. The diagnostic logs help identify and solve reported troubles. The logs include information on
the device and its configuration, LAN operations, crash log and memory statistics.
Diagnostic Package
Packet Capture Status – display whether or not packet capture is started in the Packet capture folder.
Size of Captured Packets – display the amount of the packets captured.
Syslog Capture State – display whether or not Syslog message capture is started in the Syslog folder.
Syslog Capture Time – display how long Syslog messages are captured in the Syslog folder.
Size of Captured Packets – display the amount of the Syslog messages captured.
Stop Syslog Capture – set the data capture time.
Start capturing using the recording button . By repressing the recording button the capture will be
restarted and run again. Download the packet capture file using .
CAUTION
The start of diagnostic data capture restarts the packet capture if running.
Tools
Verify Network Address Accessibility – verify the network address accessibility via the Ping command
in standard operating systems. Press Ping to display a dialog box for you to enter the IP address/domain
name and press Ping to send the test data to the set address. If the IP address/domain name is invalid, a
Software Configuration
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